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AWA to provide Field Service for 3M’s Library Systems

  • 15 March, 2006 11:48

<p>Sydney 15th March 2006, 3M has selected AWA Limited to provide the vital field and installation services for their Library Systems Division in Australia.</p>
<p>3M were looking for an independent service provider who could provide a national service support infrastructure and AWA was selected after a thorough and competitive review process.</p>
<p>“We chose AWA because we were impressed by their national service infrastructure. Their in-house service information system allows us to see exactly how our customers are being looked after and also helps us to learn more about their technical and service requirements,” said Michele Collins, 3M Australia Library Systems Division Sales &amp; Marketing Manager.</p>
<p>3M have been providing innovative solutions to Australian libraries for over 30 years; they are unique in the marketplace for their ability to offer libraries a wide choice of solutions, each with a proven migration path to latest technology, Radio Frequency Identification [RFID].</p>
<p>AWA will look after all the service and support needs for 3M’s library customers including all warranty services, maintenance programs and new installations.</p>
<p>“We are very excited to be able to work with 3M as they, like us, have a great tradition of innovation and service, said AWA Executive Chairman, John Dougall.</p>
<p>“We look forward to working with 3M and supporting their library customers across Australia,” he added.</p>
<p>For more information please contact:</p>
<p>John Dougall AWA Limited 02 9898 7690
Michele Collins 3M Australia Pty Limited 02 9498 9311
Imogen Boas Imogen Boas@Marketing 0411 604 539</p>
<p>About AWA Limited:
Founded in 1909, AWA is one of Australia’s largest Information Communications Technology services and logistical support providers. They provide cost effective, customised and independent service nationally for large organisations, ICT vendors, resellers, distributors and outsourcers. AWA’s clients include Apple Computers, Cisco Systems, Dimension Data, Dept of Defence, Flight Centre, Hewlett Packard, KAZ, Kodak, Samsung and Telstra. To find out more visit AWA at</p>
<p>About 3M - A Global, Diversified Technology Company
Every day 3M people find new ways to make amazing things happen. Wherever they are, whatever they do, the company's customers know they can rely on 3M to help make their lives better. 3M's brands include Scotch, Post-it, Scotchgard, Thinsulate, Scotch-Brite, Filtrete, Command and Vikuiti. Serving customers in more than 200 countries around the world, the company's 67,000 people use their expertise, technologies and global strength to lead in major markets including consumer and office; display and graphics; electronics and telecommunications; safety, security and protection services; health care; industrial and transportation. For more information, including the latest product and technology news, visit</p>

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