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Cincom to launch Cincom Eloquence at CMW 2006

  • 27 February, 2006 12:45

<p>Cincom Australia, a leading provider of business software solutions, will launch the latest version of its Document Composition Solution offering, Cincom Eloquence, at Customer Management World in Sydney on March 7 &amp; 8.</p>
<p>Cincom Eloquence helps enterprises move document design and generation out of the IT department and onto the desktops of non-technical, business-line professionals for more timely, accurate and relevant document communications.</p>
<p>Cincom Eloquence will bring a number of benefits to organisations including:</p>
<p>- Simplicity and Ease-of-use - Unlike traditional document composition systems that require significant IT involvement, Cincom Eloquence’s interface is designed specifically for business-line professionals. With preview capabilities accessible from directly within the design environment, Cincom Eloquence streamlines document production processes, providing one of the simplest and easiest pathways to improve document quality and deeper personalisation.</p>
<p>- Simplified User Access to improve responsiveness - Cincom Eloquence’s thin-client interface and point-and-click access to document models allows for dynamic assembly, generation, and delivery of highly personalised documents in batch and real-time environments. Organisations can use out-of-the-box, web-based, guided workflows or easily integrate Cincom Eloquence’s workflow processing into their existing customer-service systems to streamline customer-communication processes and significantly reduce training burden.</p>
<p>- Commitment to Open Standards, Service-Oriented Architecture (SOA) - Built entirely from the ground up, Cincom Eloquence is engineered on a standards-based SOA and fully utilises IBM’s WebSphere Application Server to provide the business agility, security, reliability, and scalability today’s global organisations demand. IBM’s WebSphere MQ technology enables tight integration with existing systems, data, and workflows while the high-performance requirements of mission-critical document production environments are addressed through a “compiled-XML” core. Cincom Eloquence provides native support for WordML and all major output formats to meet the print and electronic delivery needs of businesses.</p>
<p>Paul Hargreaves, Managing Director of Cincom Australia, says a prevailing trend in high-volume document production is the shift towards a more predominant role by business professionals and less reliance on IT staff.</p>
<p>“Cincom Eloquence provides a compelling option for organisations when looking for a business-oriented document composition tool which accelerates time-to-market for all types of document communications, including batch and interactive,” Mr Hargreaves says.</p>
<p>“With the release of Cincom Eloquence, businesses will realise savings in document production costs of up to 80%, improvements in document production times by up to 90%, and reductions in document errors to near zero.”</p>
<p>To see a demonstration of Cincom Eloquence, visit the Cincom stand at Customer Management World on March 7-8, 2006 at the Sydney Convention and Exhibition Centre, Darling Harbour.</p>
<p>About Cincom</p>
<p>Cincom is the world's most experienced software company. Now spanning five decades, Cincom provides solutions to help customers simplify complex business processes and transform corporate information into competitive advantage. Our software products include manufacturing control systems, contact centre and customer relationship management systems, databases, document management, sales knowledge systems and e-business solutions. Cincom has a variety of clients in Australia including ASC, Thales, Commonwealth Bank, Westpac, Mills Display and Alcatel and has a track record for on-time, on-budget implementations that result in a faster return on investment.</p>
<p>For more information about Cincom's products and services, visit the Cincom Australia website at www.cincom.com.au.</p>

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