Move to wireless leads to surge in infrastructure firm's productivity

Australian railway maintenance company Works Infrastructure claims a company-wide wireless project has enabled it to increase productivity by up to 500 hours each week.

Works Infrastructure claims the downtime suffered by project managers collecting e-mail and accessing the corporate network through dial up was slow and unreliable - leading to the significant amount of downtime.

Two years ago Works Infrastructure outsourced IT requirements following several company acquisitions. Outsourcer DNS (Digital Networking Solutions) pushed for a decentralized approach in order to solve the issue of remote locations.

Works Infrastructure CEO David Cattell said previously, project managers had to travel to a landline to connect to the e-mail server or access project management tools.

"Now, no matter where our project managers are, for instance on top of a hill in Port Augusta, it's like they are in the office and they have full access to the server," Cattell said.

"DNS recommended and implemented a hybrid network incorporating centralized and decentralized technology that wasn't based around one particular head office, which enabled us to overcome our geographical challenges."

The implementation uses CDMA and GSM networks to connect project managers to the main server when they are working on-site around Australia.

Jonathon Salmon, CEO of DNS said unscheduled downtime has improved from around one hour per week to "virtually zero".

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