Sanitarium upgrades to IP

The Sanitarium Health Food Company is upgrading its communications infrastructure to an IP environment.

The converged voice and data communications system will allow provide Sanitarium with the platform required to deploy high-availability applications in a highly secure wired and wireless environment.

The company's infrastructure services manager Dr Kevin Wallace said the IP network will replace its existing phone systems across multiple sites.

"It has allowed us to replace legacy data and voice infrastructure, combining the two separate systems into a single highly effective communications network, with all the consequent benefits of one integrated solution," he said.

Sanitarium has installed Cisco IP Communications technology at its major facility in NSW.

This facility handles 400 users locally and a further 200 in Auckland, New Zealand. A further nine additional sites will progressively be added to the network over time, totalling more than 1100 users.

Three call centre operations will also be included in the network using Cisco's IP Contact Centre Express and a Cisco Unity voicemail system.

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