Your article on controlling employee use of mobile devices raised some pertinent issues especially when it involves the corporate network (Is it time to control employee use of mobile devices? August 17, p14.) Users might be ingenious when it comes to finding new ways to increase their own productivity, but when it comes to these devices they can also be very dangerous to networks.
Most employees are unaware of even the most basic security measures when it comes to protecting company data. It's too late for us to refuse to support mobile devices so we have to take steps to educate employees on the basics now.
For example, most users of handhelds don't even use the most basic security feature, which can lock the device when it isn't in use. All it requires is a password. At the very least IT must enforce the basics.