Letter: Data on a platter

Your article, Dial a crook to save bucks (CW, September 14, p1) failed to address a salient point which applies to so many of these call centres distracted by keeping labour costs to a minimum. Do they place any value at all on customer data? It is doubtful if they are willing to just hand it over to prison inmates to save a dime. Why bother with security, just give customer data to the crooks on a platter!

Glenn Schwarbar
Melbourne

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments