Tabcorp has outsourced logistics management and field service of its Keno terminals across New South Wales and Queensland in a three-year contract worth more than $5 million.
Prior to the deal, for which Getronics was selected, work was done in-house and as part of the deal 13 Tabcorp employees will move across to the vendor.
Getronics director of sales and strategy, Basil Reilly, said the company will provide extensive day-to-day IT management experience, and concentrate firstly on risk management.
""We'll be focused on improving [Tabcorp's] competitive advantage by reducing the risks regarding staffing and infrastructure support," Reilly said.
Geotronics staff will focus on infrastructure and business continuity and minimizing the threats to Keno coffers by rogue hardware and software.
Tabcorp executive general technical services manager George Mackey said the selection of Getronics was in part so Tabcorp could focus on core business activities.
"Getronics allows us to transfer the risks associated with maintaining skilled field service technical staff, while allowing our technical services team to focus their efforts on core business activities.
Getronics currently holds a contract for MaxGaming in Queensland, servicing more than 1000 sites. That contract, announced earlier this year, is worth more than $70 milllion.