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Integ signs partnership with Marconi to provide managed services support to enterprise communication customers

  • 21 April, 2005 13:25

<p>Leading Australian voice and data company Integ today announced a four year managed services partnership to support Marconi Australia’s enterprise communication customers in Australia.</p>
<p>Under the terms of the agreement, Integ will provide managed services to Marconi customers including ABC, Qantas and Country Energy. Within this offering, Integ will provide a complete account management service in addition to 24 x 7 technical support, training, consulting and access to a range of advanced communication infrastructure and application solutions.</p>
<p>“As a leading voice and data provider with a national presence, Integ can provide expert support to our customers across their existing Marconi communication solutions,’’ said Marconi executive vice president for Australia and Asia-Pacific Paul Butcher. “ In addition to this and to keep Marconi customers abreast of the latest technologies, Integ has the capability to provide sophisticated new communication solutions.’’</p>
<p>“We chose Integ for their proven track record in this area”, Butcher continued. We needed a trusted partner who would provide the best support to our valued customers. Having evaluated Integ’s capabilities, we were impressed by the standard of their support services team and the technologies they offer, so they were the clear choice.”</p>
<p>As a national integrator, Integ will provide Marconi customers fast access to the Integ 24 x 7 Customer Support Centre via a single phone number. This will enable fast fault resolution and assurance of round the clock support as well as access to their account team.</p>
<p>Commenting on the new partnership, Ian Poole, CEO, Integ said “This is an exciting opportunity for Integ. Marconi works with some of Australia’s leading organisations, across a range of industries and we are looking forward to working with them to demonstrate how effective use of their existing technologies, coupled with strategic technology upgrades, can provide them with tangible business benefits”.</p>
<p>- ENDS –</p>
<p>About Integ Communication Solutions
Integ Communication Solutions is a leading Australian integrator of voice, data and IP communication solutions to government and business. The company employs more than 100 people in six offices across Australia.</p>
<p>With four distinct lines of business; voice, data networking, cabling and applications, Integ offers a skilful edge in designing, integrating and supporting communication networks, structured cabling, data networks and wireless, security, high speed Internet access, contact centres, mobility, messaging and CRM solutions.</p>
<p>Integ is a business unit of UXC Limited, one of Australia’s ASX Top 300.</p>
<p>About Marconi Corporation plc
Marconi Corporation plc is a global telecommunications equipment, services and solutions company. The company's core business is the provision of innovative and reliable optical networks, broadband routing and switching and broadband access technologies and services. The company's customer base includes many of the world's largest telecommunications operators.
The company is listed on the London Stock Exchange under the symbol MONI and on NASDAQ under the ticker MRCIY.</p>

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