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River Dynamics Wins Prestigious AIIA iAward

  • 06 May, 2004 09:22

<p>Last night, at a gala dinner at CeBIT, the Australian Information Industry Association announced that River Dynamics has won the Outstanding Australian Product Innovation award in the 2004 iAwards.</p>
<p>River Dynamics’ success follows its win in the Innovations in Claims Management category, awarded by the Australia and New Zealand Institute of Insurance and Finance (ANZIIF) last September.</p>
<p>River Dynamics’ flagship product, smartAlloc, is a web-based system that intelligently allocates work to service providers based on their historical performance in important performance measures such as cost, quality, timeliness, and impact on outcomes. The system also connects purchasers and their suppliers electronically to enable a highly efficient business process.</p>
<p>smartAlloc is already being used by some of Australia’s largest insurers and WorkCover Authorities, with outstanding results. In every implementation, provider performance has been enhanced in direct correlation to the relative importance placed by the insurer on the various performance measures. However, the system is equally applicable to other business sectors.</p>
<p>Derek Brand, River Dynamics’ director, sales &amp; marketing, said that the business opportunity for smartAlloc, worldwide, is enormous. “smartAlloc’s patented intelligent allocation process is unique. Across the globe, more than 50% of companies’ expenditure relates to service providers. Intelligent allocation of new work to these providers, which motivates them to provide optimal performance so that they receive more work in the future, was the missing link. Merely connecting purchasers and service providers electronically has little or no impact on optimising providers’ performance”.</p>
<p>River Dynamics has ambitious growth plans. “We are beginning to execute our international expansion,” said Brand, “with our first reseller already established. We also want to apply our technology, and our approach to other industries. For example, a GP could allocate a patient to a specialist based on their proven historical ability to deliver optimal outcomes for a particular medical condition. And a telecommunications company could allocate service jobs to the providers who are most likely to do it quickly and efficiently.”</p>
<p>“We are very proud to win this award,” said Brand. “We are hoping that this endorsement will open more doors, so that we can share the benefits of intelligent allocation across more Australian companies and government organisations”.</p>
<p>The AIIA iAwards recognise companies with outstanding products or solutions for the information &amp; communications technology (ICT) industry. AIIA assists the ICT industry to meet its business objectives and set strategic directions.</p>
<p>For further information, please contact:</p>
<p>Derek Brand River Dynamics (02) 9282 9070 or 0407 689994. Email: Website:
Shuna Boyd BoydPR (02) 9418 8100</p>

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