What some staff have to endure just for an upgrade. When support techs arrive to work on a PC that "needs attention", they find it covered in blobs of dark, foul slime. "Apparently a blocked overhead sewage pipe burst that morning, covering the desk and occupant in its contents," reports techie on the scene. "They called us out to see if we would take the PC apart and clean it out before switching it back on. We decided this would be an appropriate time to give the user an upgrade to a new PC."


A Web page inadvertently posted to Dell's software and peripherals Web site has provided proof that the computer vendor has now started selling AMD's Opteron microprocessor - to one customer, at least. The Web page, which has been archived on the Web site, offers to sell a single 2.2GHz Opteron 148 UP processor for the price of $US869.47. Dell spokesman Bruce Anderson said it was an accident. "We had a single customer that had requested this," he said. "We made a mistake and we posted something to an area where it shouldn't have been posted. It has since been deactivated." IBM, Sun and most recently, HP have all thrown their support behind the Opteron processor, but Dell, has not. "We do not offer an AMD-based product today," said Anderson. "We continue to evaluate and monitor AMD."

An archive of the Dell page can be found here:


Cleveland State University in the US has filed a lawsuit against PeopleSoft seeking $US510 million in damages stemming from an allegedly faulty installation of the company's ERP and student administration applications. The lawsuit claims that the student administration applications were "vapourware" when the project began in 1997 and that the module for managing financial aid remains unusable even now. The university is charging PeopleSoft with fraud, breach of contract, negligent misrepresentation and four other counts. In the lawsuit, Cleveland State says PeopleSoft falsely assured it that the applications would run on the school's IBM mainframe and subsequent releases didn't work. The fallout at Cleveland State allegedly included more than $5 million in lost revenue because of an inability to track and collect receivables, plus unexpected purchases of a second mainframe and a Sun Solaris server with an Oracle database.

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