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IBM Australia becomes first Australian company to receive international award for innovation in software development processes

  • 08 March, 2005 10:08

<p>IEEE confers award to IBM Australia at international conference</p>
<p>Sydney, Australia, 8 March, 2005 - IBM Global Services’ status as a world class software developer has been recognised, following today’s official presentation of an award by the Institute of Electrical and Electronics Engineers (IEEE) Computer Society. The prestigious International Software Process Achievement Award acknowledges IBM Global Services’ ability to create business value for clients through processes improvement.</p>
<p>IBM Global Services’ software development division, Application Management Services (AMS), is the first Australian company and one of just eight organisations globally, to receive the award since its inception in 1993. The official award presentation was made today at the 2005 Software Engineering Process Group (SEPG) conference in Seattle, Washington.</p>
<p>Bill Riddle, Chair of the awarding committee, outlined the reasons for presenting the award to IBM; “The Software Process Achievement Award was presented to IBM Global Services AMS Australia because, over eight years, its workforce productivity, product quality, and client satisfaction measures improved significantly as a result of a well-planned and well-executed improvement program,” said Mr Riddle.</p>
<p>As an example of the improvements resulting from the enhanced software management processes, of the more than 1,000 projects undertaken during 2002, 98.5 percent were delivered on time and 99.2 percent were delivered within budget. Between 1997 and 2004, an estimated $AU236 million in productivity savings were made for Australian IBM customers.</p>
<p>Watts S. Humphrey, Fellow, Software Engineering Institute, Carnegie Mellon University and a member of the award committee, said that the committee was very impressed by IBM’s commitment to continuous improvement.</p>
<p>“The IEEE Software Process Achievement Award recognises the accomplishments of organisations in economically producing quality software on predictable schedules. Following a comprehensive review of IBM Australia’s AMS capabilities, the award committee found that IBM is doing a truly superior job of meeting customers’ needs. Based on our findings, we voted unanimously to grant AMS the award.”</p>
<p>David Norris, General Manager, IBM Global Services’ AMS, Australia and New Zealand, said that over the past eight years IBM Australia had made significant investments to develop a world-class application development practice.</p>
<p>“IBM’s investment in continuous process improvement has led directly to more efficient software development outcomes and significant productivity gains for our clients. Recognition must go to every AMS employee for supporting a shared vision for long term process improvement. By investing in high value capabilities, we attract and retain some of the best minds in the IT industry,” said Mr Norris.</p>
<p>IBM Australia achieved Capability Maturity Model Integration (CMMI) Level 5 standard, the highest global standard for application development and maintenance, in November 2003. AMS began the program of process improvement that lead to this achievement in June 1997. Other recipients of the IEEE award include NASA Software Engineering Laboratory, Raytheon Equipment Division and the USAF Directorate of Aircraft Management.</p>
<p>About the Institute of Electrical and Electronics Engineers (IEEE) Computer Society</p>
<p>The IEEE Computer Society which, with 100,000 members, is the world’s leading organisation of computer professionals. The Carnegie Mellon Software Engineering Institute (SEI), which established the Capability Maturity Models (CMM) used worldwide to assess software development organisations</p>
<p>The award committee members are:</p>
<p>Watts S Humphrey (Software Engineering Institute at Carnegie Mellon University).</p>
<p>Professor Victor R. Basili (University of Maryland, College Park and Fraunhofer Center - Maryland).</p>
<p>Professor Dieter H. Rombach (Unversitat Kaiserslauten, Germany and Fraunhofer Institute for Experimental Software Engineering).</p>
<p>Professor Meir M (Manny) Lehman (Middlesex University).</p>
<p>Dr. Bill Riddle (Solution Deployment Affiliates and Fraunhofer Institute for Experimental Software Engineering).</p>
<p>Dr. Barry Boehm (TRW Professor of Software Engineering, Computer Science Department Director, University of Southern California Center for Software Engineering).</p>
<p>About the International Conference on Software Engineering (ICSE)</p>
<p>The ICSE is the premier software engineering conference, providing a forum for researchers, practitioners and educators to present and discuss the most recent innovations, trends, experiences and concerns in the field of software engineering.</p>
<p>For more on the event itself please go to:</p>
<p>About IBM Global Services</p>
<p>IBM Global Services is the world's largest information technology services and consulting provider. Some 180,000 professionals in more than 160 countries help clients integrate information technology with business value -- from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services. Leveraging IBM's unequalled scope and scale, IBM Global Services delivers integrated, flexible and resilient processes -- across companies and through business partners -- that enable clients to save money and transform their businesses to be more competitive. For more information, visit</p>
<p>For more information, please contact:</p>
<p>Reuben Young</p>
<p>External Communications Manager -</p>
<p>IBM Global Services, Australia / NZ</p>
<p>Phone: 61-2-9463-5443</p>
<p>Mobile: 61-(0)-401-712-676</p>

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