Outsourcing powerhouse IBM Global Services next week will announce a program through which it will team with users' information technology departments to tackle and solve network and systems management problems.
Although the vendor already provides outsourcing to users where it handles everything, its new "selective outsourcing" combines the power of user IT staffs with IBM Global Services experts.
The program is expected to cover IBM and other vendors' products managed by IBM systems. But IBM's Tivoli Systems Inc. network management unit will not initially be covered under the program, an IBM spokeswoman said.
The U.S. market for discrete network management and monitoring the service market is projected to grow from US$2.43 billion last year to $4.69 billion in 2002, according to International Data Corp. in Framingham, Massachusetts. That represents about an 18 percent average annual growth rate.