The Western Australian Department of Land Administration (DOLA) has signed a $4 million outsourcing contract with Melbourne-based systems integrator MITS for network support services.
In the four-year contract, MITS, a division of Utility Services Corporation, will provide local and wide area network support services to the whole department, as well as desktop support services to selected divisions. According to officials, the desktop support agreement covers an initial 250 machines, including Intel-based PCs and Unix workstations, but this may be extended in the future.
As part of the deal, MITS will provide on-site personnel at the head office site in Midland, Western Australia. It will service networks extending to regional offices in Kununurra and Bunbury, as well as other departments such as the Department of Agriculture, Ministry of Planning and WA Police.
Dick Berry, DOLA's manager of IT services, said the need to provide "effective services to the public" drove the decision to oursource the LAN/WAN and desktop services.
"With this contract we aim to gain economies of scale and consolidate a number of contracts under a single banner, effectively ensuring value for money to the benefit of DOLA and its customers," Berry said.