MCI WorldCom is enhancing its services for multinational companies with the expansion of its global Asynchronous Transfer Mode (ATM) service to Hong Kong, Tokyo and Sydney, the company announced last week.
According to officials, the expansion complements the company's extensive ATM network in Europe and the US.
The expansion of the ATM service is being driven by multinational customers who need high-bandwidth transmission capabilities to more and more countries throughout the world, said Jim DeMerlis, MCI WorldCom vice president of data and enterprise marketing.
With the expansion to the Asia-Pacific region announced last week, MCI WorldCom's global ATM network now covers 11 nations, the bulk of them in Europe, officials said.
"High bandwidth ATM connectivity, to more and more countries, is a critical communications need for multinational corporations working in Asia-Pacific," said Bill Parney, president of MCI WorldCom Asia Pacific.
Suzanne Campbell, managing director of MCI WorldCom Australia, said: "The ATM service is available now to . . . those customers connected to MCI WorldCom's own fibre network in Sydney's central business district. We expect that Melbourne will follow before the end of the year."
ATM is suitable for carrying different types of traffic -- voice, video, and data --- at speeds that range from 155Mbits/sec to 10Gbits/sec. The idea behind the global ATM service is that, through the network and its support staff, MCI WorldCom can offer a one-stop shop for all of a company's international communications requirements. The global ATM service is backed by 2000 MCI WorldCom sales and support staff, officials said.
The company also launched, for US-based companies, an international ATM Service Level Agreement (SLA), which includes a two-hour average repair time for customers with local access to the MCI WorldCom network.
For international customers that use the global ATM network, but do not have local access via MCI WorldCom facilities, the SLA offers an average repair time of four hours, company officials said.