Tivoli Systems wants network and systems managers to rely on its revamped and expanded Decision Support best practices guides.
The management software company will release another in its series of about 20 Decision Support Guides at next week's annual Enterprise Management Summit conference in Santa Clara, California. The guides are templates for implementing different business processes such as year 2000 remediation or Lotus Notes development projects, via Tivoli's Manage-Flow workflow software.
Computer Associates will unveil an extension of its Y2K efforts and demonstrate a new Web management option for its Unicenter TNG management software. It also promised "a major announcement about database and application management" but gave no details.
Since May, the Big Four in network and systems administration -- CA, BMC Software, Hewlett-Packard and Tivoli -- have promoted their readiness "to manage the [e-commerce] space," said Will Cappelli, vice president of Giga Information Group.
Look for an emphasis at this year's summit on service quality for enterprise management, which lets managers quantify the network performance they deliver, predicted Patrick Dryden, an analyst at Giga.