Computerworld

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• Optus forks out $12 million to customers over direct carrier billing

  Optus has refunded some $12 million to around 240,000 of its customers over its so-called ‘Direct Carrier Billing’ service.

• Google to charge smartphone makers for Google Play in Europe

  Google has revamped how it distributes its mobile apps in the European Union, introducing a licensing fee for device makers to access its app marketplace in a response to regulators' findings that it had broken antitrust law.

• YouTube confirms major technical issues

  YouTube says it is working to fix problems preventing access to videos hosted on the service.

• How MOVUS is helping dumb machines join the IoT era

  The world is full of dumb machines, and Brad Parsons wants to drag them whirring, gurgling and buzzing into the Internet of Things era.

• What is a private cloud? (And some things that it's not)

  Here's a clear definition of private cloud that should help lift some of misconceptions about what private cloud is and is not, and reaffirm that private cloud is definitely not dead.

• Google aims Plus at the enterprise as consumer side falters

  Google sees a ‘new direction’ for its social network after a security flaw prompts it to kill off the consumer version. Google Plus is being tied more tightly into G Suite.

• Box puts automation at the heart of its product vision

  Enterprise cloud storage vendor Box is increasingly looking to help its customers automate repetitive or mundane business tasks.

• Puppet Insights vows to show devops journey maturity for businesses

  Puppet has announced a tool that will provide visibility within organisations into where they precisely are in their devops journey.

• Telco complaints rise, but ombudsman sees progress

  Consumer and small business complaints about phone and Internet services lodged with the Telecommunications Industry Ombudsman grew 6.2 per cent in FY18.

• Big browsers to pull support plug for TLS 1.0 and 1.1 encryption protocols in early '20

  TLS is the successor to the better-known SSL (Secure Socket Layer) encryption protocol; both are used to secure data communications between browsers and the destination server.

• 3..., 2..., 1? How complaints tamed Microsoft's aggressive feature upgrade strategy

  Microsoft has constantly shifted its release and support timeline for Windows 10, responding to concerns and complaints from users. Here's how the OS strategy has changed, and what may be coming next.

• Gartner: Digital business projects in a quagmire? Hack your culture!

  If you are a CIO or business leader and you are having trouble moving forward on a new or existing digital business project you should hack your current IT culture to get things moving.
  That was but one of the key messages from Gartner analysts as they kicked off Symposium/IT Expo the consulting firm’s annual strategyfest that this year gathers over 9,000 CIOs and IT professionals for a look at the possible future of manifold technologies and trends.

• Microsoft co-founder Paul Allen dies at 65

  Microsoft co-founder Paul Allen, who had been suffering from non-Hodgkin's lymphoma, a form of cancer, has passed away at the age of 65, his family said.

• NBN to halve Telstra’s profit, chair says

  When the roll out of the NBN is completed, expected at the end of 2020, it “will have reduced Telstra’s net profit after tax by close to a half,” Telstra chairperson John Mullen said today in remarks prepared for the telco’s AGM. “Not a few per cent, half,” Mullen said.

• War on piracy expands to subtitle downloads

  A group of entertainment companies is preparing to argue that Australian ISPs should block four websites that provide downloadable subtitle files.