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Magic Quadrant for User Authentication
By RSA | 6/11/2013
The user authentication market is dominated by well-established, wide-focus vendors. Newer wide- and tight-focus vendors continue to offer enterprises sound alternatives across a range of use cases. In this whitepaper, we look at the marketplace to compare how vendors compare in their completeness of vision and their ability to execute.
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‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs
By Oracle | 16/10/2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.
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