Web Whitepapers

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A revolution in cloud networking
By Citrix Systems Asia Pacific | 12/1/2015

This whitepaper explores how a multi-dimensional scaling strategy is requisite to building a service delivery fabric for optimising the delivery of web, mobile and cloud-based applications. · An enterprise cloud network is one that embodies the characteristics and capabilities that define public cloud services · Only software-based architecture enables businesses to scale up, scale out and scale in · Businesses can leverage the network as an enabling technology to improve IT agility and responsiveness when delivering applications and services

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Magic Quadrant for User Authentication
By RSA | 6/11/2013

The user authentication market is dominated by well-established, wide-focus vendors. Newer wide- and tight-focus vendors continue to offer enterprises sound alternatives across a range of use cases. In this whitepaper, we look at the marketplace to compare how vendors compare in their completeness of vision and their ability to execute.

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‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs
By Oracle | 16/10/2013

3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.

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