Unified communications Whitepapers


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Unified communications, efficient IT
By Dell | 18/3/2015
Consolidating organisational communications can provide far-reaching competitive advantages through productivity gains and cost savings. Yet many organizations still hesitate to deploy more complex unified communications (UC) capabilities that can generate big returns, such as enterprise voice and audio/video conferencing. This whitepaper looks at: why in-house expertise to deploy and manage a full UC solution is the major factor holding organisations back, how a solution designed for your unique environment can provide the most benefits and where organisational communications can be streamlined to meet high availability requirements and service needs.
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How to find the lowest risk path to End User computing success
By EMC Corporation | 23/2/2015
Organisations are facing the challenges associated with delivering a high performance end-user computing environment that meets the demands for data and application access for hundreds of desktop users. This whitepaper looks at how to meet high performance requirements including availability and simplified management, how to deliver and manage virtual or remote desktops in a converged appliance and why risk level is an important factor in determining success.
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HOYTS Group entertains more than AU$300,000 annual cost savings with ShoreTel
By Shoretel | 20/1/2015
Last year, HOYTS group implemented a ShoreTel Unified Communications and Enterprise Contact Centre solution across 50 sites in Australia and New Zealand. Find out: how HOYTS achieved ROI within 9 months of implementation, reached a calculated annual savings of more than AU$300K, and why the company chose ShoreTel to meet their communication needs.
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Top Reasons for CEOs to Choose Unified Communications
By Shoretel | 2/5/2014
CEOs frequently face difficult decisions, but choosing a unified communications (UC) system that is simple to deploy, manage and use should not be one of them. This whitepaper details the benefits of a UC service for end-users, business decision makers and IT.
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Frost & Sullivan Research: A Structured Approach to Deploying Communications Endpoints in the Enterprise
By Shoretel | 2/5/2014
Communications endpoints are a key part of the enterprise workers' tool kit. But businesses must address security and operating costs arising from BYOD arrangements. This guide covers the four phases of a communications endpoints deployment to maximize the return on IT and communications investment.
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Nemertes Research: Assessing IP Telephony Total Cost of Ownership
By Shoretel | 2/5/2014
Understanding total cost of ownership for implementations is critical to sound decision making. This whitepaper features cost data from 211 enterprises for seven leading IP telephony (IPT) and unified communications (UC) vendors. The results help buyers to consider all areas of cost.
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Forrester Research: Build a Better Business Case for UC
By Shoretel | 2/5/2014
This report outlines a solution for IT I&O professionals building out communications and collaboration infrastructure. It’s designed to help define and build the business case for unified communications (UC), including key needs, drivers, and likely benefits of a UC deployment.
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Bell Gully Law Firm Success
By Idvio | 19/2/2014
Read this whitepaper to find out how one of New Zealand’s oldest leading law firms was able to remove tangible risk to the business and enhance productivity by rapidly deploying an improved fundamental Unified Communication solution.
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Assessing IP Telephony Total Cost of Ownership
By Idvio | 19/2/2014
Understanding total cost of ownership (TCO) of IP telephony (IPT) and unified communications (UC) implementations is critical to sound decision making. Based on data gathered from 211 Enterprises, this whitepaper reveals TCO for each vendor across a range of implementation sizes.
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Reducing Telephony Costs in Healthcare
By Idvio | 19/2/2014
Learn how a not-for-profit national New Zealand health service employed a Unified Communication (UC) solution to achieve the more responsive, flexible telephony that’s critical for patients and nursing, along with greater visibility, and at least 30% annual savings.
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