White Papers: unified communications

Unified & Collaborative Communications (UCC) is currently a catchword in modern communication. At Aastra, this means that various media, such as e-mail, fax, video and, of course, telephony, are deployed together as a solution package.

A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

This 2 minute video by Peter Anderhom, Product Manager for Unified Communications ( Alcatel-Lucent) demonstrates the integration between Alcatel-Lucents' video conferencing systems and Alcatel-Lucents unified communications.

This eBook provides an in-depth overview of UC: what it is, the capabilities it can provide to small and medium businesses, what’s required to implement it, and how it can improve your business. Download this free eBook now!

Unified Messaging (UM) may not be the most fashionable topic at the moment – yet the productivity gains it can provide remain undiminished. Organisations thinking about implementing Unified Communications (UC) need to think carefully about how UM fits into their overall communications plan, as well as how they will integrate and rollout new services.