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White Papers: social
CRM Strategy Guide
By IDG Communications | 21/11/2012
This whitepaper was provided with compliments of Salesforce.com. Articles in this guide include: CRM and sales: if it’s broke, fix it; Cloud meets CRM: how to track who’s who; Salesforce.com’s Social Key, Chatter communities, Marketing Cloud. Read this strategy guide.
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Nucleus Research - The Value of Mobile and Social for CRM
By Salesforce.com | 15/11/2012
This whitepaper was provided with compliments of Salesforce.com. Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM drives a 14.6 percent productivity increase, and adding social drives an additional 11.8 percent productivity boost. Given the significant ROI opportunity, all organisations should consider mobile and social CRM adoption.
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Nucleus Research - CRM Technology Value Matrix - First Half 2012
By Salesforce.com | 29/10/2012
This whitepaper was provided with compliments of Salesforce.com. Get the CRM Technology Value Matrix by Nucleus Research that evaluates the usability and functionality of CRM solutions that support sales, marketing, and customer service for any-sized business. This Matrix will help you evaluate additions, upgrades, and changes to core CRM solutions.
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Six Reasons to Empower Your SharePoint Citizen Developers
More and more business applications are being created by “citizen developers” - end users who are not IT developers but who create solutions for themselves and their groups. This white paper explores six reasons to embrace citizen development in an intelligent way that minimises risks and maximises the return on your SharePoint investment. Read now.
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AVG Anti-Virus Free Edition
Note: This review covers version 8.5 of the software. This software is now in version 9.0. Antivirus program AVG 8.5 Free offers solid features and ...
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ASIC Optimises and Promotes Network Automation Using HP Software
Allianz Shared Infrastructure Services SE (ASIC) wanted to replace its current suite of management tools, some of which had been developed in-house, with a standard solution for the management of 600 network components in its data centre, in order to reduce costs and further improve quality. Find out what approach they took download today.
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