The approach to ITSM is evolving to encapsulate more end-user and enterprise functions. This whitepaper uncovers new ways to extend ITSM to deliver greater benefits to the organisation. • Learn the three-step approach to tapping into the information from your end-user community • How to build a supply chain model that creates growth and retention • Four case studies of companies using information to streamline and create mature ITSM functions
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- 6 cities | 20 exhibitors | International & local keynotes | Hear from Mark Loveless 'Simple Nomad' & Jeff Lanza Former FBI - Save your seat at CSO Perspectives Roadshow