- Microsoft turns to robotic security guards to watch for trouble
- DDoS attacks swamping media and entertainment firms, Verisign reports
- Police arrest 16 people for alleged Remote Access Trojan hacking
- Why is Microsoft updating Windows PCs for a security bug on the server?
- Critical XSS flaws patched in WordPress and popular plug-in
‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs
By Oracle | 16/10/2013
3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.Download this now