- AusCERT 2013: Users, cats more likely hack culprits than cyber-espionage: Trustwave
- AusCERT 2013: Home-electronics gear’s UPnP as insecure in Australia as rest of world: Metasploit
- AusCERT 2013: Big data skills help beat the bad guys, says HP
- Growing mobile malware threat swirls (mostly) around Android
- In pictures: AusCERT 2013 Day One
White Papers: mobile and social for crm
Nucleus Research - The Value of Mobile and Social for CRM
By Salesforce.com | 15/11/2012
This whitepaper was provided with compliments of Salesforce.com. Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM drives a 14.6 percent productivity increase, and adding social drives an additional 11.8 percent productivity boost. Given the significant ROI opportunity, all organisations should consider mobile and social CRM adoption.
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