White Papers: guide
Leveraging the 360 Degree Customer View to Maximise Up-Sell and Cross-Sell Potential
By NetSuite | 9/2/2012
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established cutomers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability.
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ALM Buyers Guide: A Practical Guide to Choosing the Right Agile Tools for your Team
By IBM | 2/2/2012
This buyer's guide describes the key criteria for application lifecycle management (ALM) solutions for today's high-performance teams. It includes key considerations for enhancing your single- or multi-vendor ALM environment.
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Data Deduplication Strategy Guide
By IDG Communications | 20/1/2012
Data deduplication articles include: Data deduplication for SMEs: what to look out for; Reducing storage bloat; Buyers’ guide; Choosing the right deduplication method and Deduplication technology aids data storage.
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A buyer’s guide to application lifecycle management (ALM) solutions
By IBM | 19/1/2012
This buyer's guide describes the key criteria for application lifecycle management (ALM) solutions for today's high-performance teams. It includes key considerations for enhancing your single- or multi-vendor ALM environment.
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Selecting an Application Lifecycle Management Vendor: An Ovum Report
By IBM | 19/1/2012
Leading industry analyst firms across the world include IBM Rational in their research efforts and provide opinions on our ALM solutions. Find out how Ovum confirmed IBM Rational as the clear leader on both axes of the assessment; Market Impact and Technology, along with a clear leadership in market presence.
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Staying Secure and Preventing Data Leaks in a Cloud-obsessed World
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We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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