White Papers: business value


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Customer Experience Metrics and KPIs
By Oracle | 27/3/2014
Read this guide to familiarize yourself with important customer experience measurements and Key Performance Indicators (KPIs) along with methods for calculating their value to your business.
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Facebook Graph Search POV
By Oracle | 27/3/2014
A description and analysis of Facebook Social Graph, monetization opportunities and its value to businesses.
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