White Papers: business process

Automating DSD operations is a proven practice to help solve problems and gain the ensuing productivity and profitability benefits. Mobile computing applications can help prevent order-entry errors and assist DSD staff in managing inventory more accurately and efficiently. This white paper discusses key considerations when selecting mobility solutions, and unveils how mobility-enabled operations can improve route accounting and DSD efficiency, reduce operating expenses, and boost customer satisfaction.

Advances in mobility and client computing technology combined with the ubiquity of the Internet and social media are creating a culture and desire for constant connectivity and anywhere access to information. As these trends extend from the home into the work place, IT managers should consider seriously the opportunities for increased productivity and communication with customers and constituents, as well as understand the increased security risks posed by online, anytime access to private networks and data. Read more.

Analytics is all about gaining insights from the data for better decision making. The business press is abuzz with examples of leading organisations across the world using data-driven insights for strategic, financial and operational excellence. Read more.

The steady growth of mobile devices and ubiquitous connectivity is creating an inexorable trend toward enterprise-wide mobility. With the advent of cloud computing, organisations face the challenge of ensuring the integrity of their IT infrastructure while striking the right balance between the security and flexibility of enterprise operations. Successful firms are going to adopt the cloud oriented services that preserve the business value of the overall IT infrastructure. Read on.

Where, when and how we work is changing. Increasingly, we’re doing business on the road, at the office without a dedicated workstation and from our home offices. A 2010 InfoTrends survey of more than 1,400 mobile knowledge workers in Brazil, Germany, India, Japan and the U.S. echoes this trend. Respondents reported spending, on average, more than half of their time away from hard-wired network access. Implementing an effective strategy to make printing secure and simple for employees—regardless of where those employees happen to be—can help reduce security risks. Read more.