White Papers: bpm




Sort by: Date | Company | Title


Process Intelligence for Dummies
By Software AG | 15/9/2010
You may be a business manager, or an IT practitioner, or maybe an ambitious career individual who wants to know what Process Intelligence is and how to apply it. This is the guide for you.
Download this now


Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or Train Wreck?
By Oracle | 27/10/2009
As a result of more and more organisations adopting new technologies and business practices surrounding BPM, SOA, and Web 2.0, fundamental changes have arisen in the way IT and business stakeholders work together. Make this into an opportunity - read on.
Download this now


Business Processes and Customers - Difficult Domains to Integrate
By Sword Ciboodle | 22/5/2009
Get more out of CRM, integrate BPM with customer needs. This BPM Focus whitepaper discusses the problems with traditional CRM and explains the best practice scenarios for better customer interaction.
Download this now


Customer Experience Management: Improving the Consistency and Quality of Customer Interactions
By Sword Ciboodle | 22/5/2009
Don't let your customers have a bad experience. Customer experience management (CEM) research from Ventana highlights the failures of traditional CRM and indicates many companies are hearing the message, but few have implemented the processes and technology to make it a reality. Download the report today!
Download this now
Sign up now to get free exclusive access to reports, research and invitation only events.
Featured Download
/downloads/product/149/dropbox/

Dropbox

Dropbox is a sharing tool that allows you to synchronize your documents, as well share files with others. It automatically uploads the files to the ...

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia