White Papers: applications


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Don’t Rip and Replace - Wrap and Renew!
By KANA Software | 23/4/2014
The abundance of legacy applications in the contact centre can trap a business into rigid, inefficient processes and introduce undue complexity. A unified, omni-channel desktop can transform customer experience without the cost and complexity of rip and replace. This whitepaper explains how companies can save time and money by taking advantage of existing resources in a new way.
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Chandler Macleod recruits new user virtualization platform
By AppSense | 31/1/2014
One of Australasia’s largest and most successful recruitment and human capital management companies share their success story after recruiting a user virtualization platform, giving them control over the users and devices that have access to specific applications.
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San Jose Sharks Score Big With Pure Storage
By Pure Storage | 10/12/2013
Challenges: - Legacy disk-based SAN performance plummeted with the addition of just 10 VDI users. - The management complexities of the legacy disk-based SAN did not allow for a "set-it-and-forget-it" operation, but the organization required simplicity. Results: - Currently supporting 250 virtual desktops, with more to be deployed - Reduced latency to sub-millisecond - Dramatically simplified storage management - Achieved 12-to-1 data reduction
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Complexity Ate My Budget
By CA Technologies | 22/11/2013
It’s high time we tamed the monster we created! Against a backdrop of sustained and uncontrollable data growth, most of today’s operational problems revolve around backup and recovery. Understanding the hidden costs and implications for data protection strategies is critical, but the complexity of the nebulous and amorphous cloud can make everything hazy. This white paper breaks it down to different dimensions of virtualisation and how to deliver the productivity and flexibility it promises.
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Leveraging Mobility to Improve Sales
By Oracle | 16/10/2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips, whether it is viewing information on potential clients, editing documents, taking notes and contact management. In this whitepaper, we look at the level of access needed by workers on the road, and how enterprises can deliver a more mobile, collaborative and data-rich business world. Click to download!
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Integration with Oracle Fusion Financials Cloud Service
By Oracle | 15/10/2013
Greater flexibility, improved performance, lower costs – the list of cloud benefits goes on and on. While moving your financial system to the cloud may seem straightforward, truly realizing the advantages of the cloud requires a complete understanding how it will integrate with existing applications and systems. This valuable resource explores the need for seamless integration when adopting a cloud strategy, and introduces an approach that can ease your integration woes. Read on to learn more now.
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Single Point of Access, Single Point of Control
By Citrix | 3/9/2013
As a workforce becomes more mobile, there is a risk of creating a VPN tunnel that enables every employee’s remote device to become an extension of the corporate network. While VPN solutions serve as a vehicle for delivering remove access to the corporate network, they can enable sensitive data to leave the protection and security of the corporate network. Find out how to identify and resolve this growing problem.
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Top 10 Reasons to Automate Your IT Processes
By HP | 20/8/2013
While their critical business initiatives may vary, a standard set of objectives driving the need for automation has emerged as being best practice for organisations adopting IT process automation. In this whitepaper, we explore the top ten reasons why CIOs, managers, and production support teams are adopting IT process automation. Click for more!
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Quantifying the Benefits of Server Automation
By HP | 20/8/2013
Over the past few years, managing data centre environments has become one of the most costly functions of IT, with over 70% of budgets going toward the management of existing systems. While IT teams are under more pressure than ever to reduce costs and risks while delivering increasing value to the business, find out how to deliver on conflicting expectations. Click to Download!
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Private Cloud Computing - Agility and Affordability
By HP | 20/8/2013
Now that the dust has settled from the initial cloud excitement, IT's main task in delivering reliable services in a cost-effective way remains unchanged. However IT services are expected to consume services from in-house IT departments the same way they do from cloud providers - with their speed, agility and flexibility. In this whitepaper, we look at how others meet this demand. Click to download!
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