Analytics Whitepapers


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Mobile Phone Retail Processes and Expertise Packaged in a Box
By Automic | 31/10/2013
Carphone Warehouse is the largest independent telecommunications retailer in Europe with over 2,000 stores and 10 million subscribers across 8 countries. Connected World Services, its B2B division, recently looked at how to build a predictable and dependable retail sales platform that was both error-free and have greater visualisation across multiple platforms. Find out how!
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Finding Common Ground for Collaboration in Virtual Organisations
By BT | 14/10/2013
Whilst offices are still one of our most powerful collaboration tools available, global collaboration requires us to communicate wherever we happen to be using a host of other tools. In this whitepaper, we look at the future of business collaboration technologies and strategic orientation that leads to best practice.
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Embracing Behaviour-Based Pricing Models
By CMOC | 14/10/2013
The telecommunications industry is one of the most challenged, fast-moving and evolving industries thanks to the worldwide embrace of mobile lifestyles that demand new services, solutions and experiences. In this survey, we investigate where and how new thinking around data, analytics and the actionable customer intelligence can further monetise mobile subscribers. Click to download!
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Fraud in Insurance
By IBM | 26/9/2013
Cunningham Lindsey, a leading claims management company that specializes in fraud, not only uncovered an organized fraud ring but also established an efficient process for helping their insurance customers identify legitimate claims from the fraudulent ones. In this case study, find out how possible fraudulent claims were flagged, leading to the discovery of a criminal fraud.
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Defeating External and Internal Fraud
By IBM | 26/9/2013
The amount of money lost to fraud a year is staggering:globally, organisations lose 5% or $2.9 trillion in revenue annually. Today's fraud is committed on electronic networks at lightning speed by global rings of criminals, terrorists and insiders using sophisticated methods hidden in complex layers of transactional data. Download to find out how to empower analysts to search multiple data sources simultaneously to visualise transactions and timelines.
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Fraud Intelligence Analysis
By IBM | 26/9/2013
Fraud is significantly and evolving challenge for the financial industry, costing an estimated five to eight percent of revenues per annum. Companies had traditionally countered fraud with solutions that target known threats, however this 'rear-view-approach' can also fail to spot new and emerging attacks. In this whitepaper, we look at critical insights that aid in investigating complex incidents, whilst producing actionable visualisation. Click to download!
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Fighting Fraud with Big Data
By IBM | 26/9/2013
For industries with a full-time focus on fighting fraud, intelligence is invaluable. Whilst the annual cost of fraud is substantial and the benefits of reducing it are very real, we find that enterprises with proactive and predictive approaches to fighting fraud have a greater visibility and intelligence of possible fraud. Click to find out more.
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Becoming a Strategic CIO
By EMC | 25/9/2013
As radical innovations in technology are increasing the importance of IT in achieving a company's core business objectives, the role of IT professionals are increasingly becoming more important. In this Economist Intelligence Union survey, we look at the predominant challenges faced by CIOs and the need for them to be more strategic in their thinking, rather than just focusing on operational matters. Click to download!
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Computerworld Big Data Strategy Guide
By IDG Communications | 6/12/2012
Did you know that Big data is forecast to drive $34 billion of worldwide IT spending in 2013, according to Gartner, with the figure for 2012 standing at $28 billion? Software sales will be driven directly by demands for new big data functionality, with most of the current spending being used in adapting traditional solutions to the big data demands. Find out more on how to conquer Big Data for your organisation.
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How Analytics Bring Organisations Closer to their Customers
By IBM | 14/11/2012
Today, you cannot underestimate the power of establishing an intimate relationship with the customer. Unfortunately, most relationships between vendors and customers are solely transactional. By turning disconnected data into valuable insights, analytics can empower the customer and anticipate their need before they know it themselves. Learn how these methods can improve customer sentiment and deliver a personalised message.
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