A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.
This eBook provides an in-depth overview of UC: what it is, the capabilities it can provide to small and medium businesses, what’s required to implement it, and how it can improve your business. Download this free eBook now!
A revolutionary new video collaboration device, the Avaya Desktop Video Device has been making waves in the communications industry ever since Avaya introduced the product in the fall of 2010. Avaya’s own employees have been among the earliest users and have seen first-hand how the product can improve collaboration and make people more efficient and effective. Read more.
This white paper explores how several small businesses are using advanced telecommunications strategies to improve, streamline, and above all serve their customers in ways that help drive revenue and growth. Read on for top tips.
This paper describes how a cloud Services User achieves the true benefits of cloud services and sends warning messages to the providers, hosting companies and telecommunications firms. It also provides clues on how a customer can gain better value from services offered by the new cloud companies and Hosting businesses.
Recently, there has been an increasing interest in deploying IPTV services among telecom operators who provide broadband access services to residential subscribers. This paper details the solution for delivering IPTV service in telco networks.
People working together can achieve extraordinary things, yet when organisations are dispersed around the country, it can be challenging to bring people together to unlock their potential. In this whitepaper, we look at five ways in which a strong telepresence can enable people to work together in real time and accelerate decision making while saving time and improving working relationships. Click to download!
Businesses of all sizes are increasingly focused on creating flexible work environments and offering telework options for employees. By administering policies and providing the technical capability for employees to work remotely, these companies can improve job satisfaction and worker attraction and retention. At the same time, the organisation can realise additional business benefits such as lowering costs, increasing productivity, improving sustainability and maintaining business continuity. This paper explores the implementation of teleworking based on a foundation of desktop and server virtualisation.
This paper describes options for a mobile services-focused computing architecture that empowers productivity through workshifting, consumerisation and collaboration.
Call it multi-tasking, life-splicing or bleisure but increasingly, fuelled by advances in technology, employees are blurring the boundaries between home and work. ‘Generation Standby’ employees, never truly ‘switched off’ and always ready to be called upon, are now enjoying, and expecting, greater levels of flexibility and mobility than ever before. Read on.