SaaS Whitepapers


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Smart loyalty with SaaS delivery
By Aimia | 22/7/2015
Loyalty isn’t a nice-to-have. It’s a must-have to stay competitive. This report looks at how self-serve SaaS-based loyalty programs can be the flexible solution to enable your business to deliver real-time, omni-channel experiences more quickly and efficiently than ever before.
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Hot Topic: customer loyalty success in less than a year
By Aimia | 22/7/2015
Hot Topic, a large mall and web-based specialty retailer needed to reward and communicate with their customers. This report looks at how they launch a customer loyalty program that helped them gain insights, interests, habits, trends, buying behaviour and exceeded all expectations.
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Can broadband change the WAN?
By Silver Peak | 6/7/2015
With large shifts to SaaS and cloud-based solutions, IT is discovering that the end user (IT’s own customer) is seeing a significantly different user experience as the applications that they rely on for their day-to-day productivity are being choked by the backhaul bottlenecks that never existed within the walls of the corporate datacenter. This whitepaper looks at how businesses feeling bandwidth pressure should reassess their WAN.
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Cloud services provisioned outside of IT control can spell trouble
By Tangoe | 20/4/2015
Cloud applications and services are woven into the very fabric of most organisations, yet the vast majority underestimate the number of cloud deployments in their organisation. This report looks at how you can achieve success by harnessing the ability to identify, centralise, and streamline corporate cloud deployments.
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6 Best practices of Managed Mobility Services
By Tangoe | 20/4/2015
The constant change in the mobility landscape often leads to a convoluted, ineffective process of mobility management. Mobility Managed Services (MMS) is emerging as a response to this complexity. MMS can address the varying levels of challenge through an objective-based setting for management in the enterprise. MMS pre-integrates solutions and components that offer specialised skill-sets for continuous improvement of the mobile infrastructure.
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IT Economics Strategy Guide
By Dimension Data | 22/1/2015
With the fast paced world of technology, organisations are looking for a more flexible finance model that allows them to leverage the latest in technology and keep up with competitive trends without having to continually blow IT budgets on lumpy assets with fast depreciating value. This whitepaper looks at: the trends that are spurring a change in the utilisation of IT and associated expenditure, how CIOs are meeting demands in a way that frees up cash for further investment; and tips to maximise ROI with financial models.
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The Forrester Wave™: SaaS HR management systems, Q4 2014
By Workday | 25/11/2014
This report is a must-read for any professional looking to implement a SaaS HR management system into their business. Here you’ll find a breakdown of: •Where each SaaS HR management system stands in relation to each other to in Forrester’s 60 criteria evaluation •Vendor profiles of the eight most significant software providers – ADP, Ceridian, FinancialForce.com, Meta4, Oracle, SAP SuccessFactors, Ultimate Software and Workday •How you can use a SaaS HR program to increase employee engagement and customer value
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ITSM not by the Book: Gain operational insight and change how you view ITSM
By Unisys Australia | 13/10/2014
Many organisations believe they can transform their IT operations by simply buying a new management tool. However, this is just the start. This whitepaper discusses the dynamics of a complete transformation: • Learn why IT management tools should be more than "plug & play" • The 5-step plan to implementing ITSM for the best results long-term • Understand why your approach should be more about the data and less about the tool itself
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Securing the Mobile Cloud Connected Enterprise
By CA Technologies | 29/5/2014
The rise of mobile users and apps, coupled with the continued growth in SaaS, has transformed traditional business environments. Identity is the new perimeter. Learn what you can do with a centralized Identity Access Management (IAM) service across this hybrid IT environment.
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5 Reasons to Consider SaaS for Your Business Applications
By Oracle | 27/3/2014
Once a popular topic in IT circles, cloud computing is now part of the business vernacular. Learn five reasons why LOB managers should consider business applications delivered using the software-as-a-service (SaaS) model.
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