White Papers: IT

Businesses, whether regional shops or global multi-nationals, are increasingly turning to external managed IT services providers for everything from email to archiving to ERP. For all the momentum and growth in the managed services segment, however, deciding when and where to outsource is not straightforward. This paper offers some practical guidance into determining whether outsourcing makes sense, key criteria for finding the right provider, and some fundamental steps to getting outsourcing relationships started on the right track.

Younger people may be driving increased use of collaborative working and social networking in the enterprise, but the benefits can be felt by everyone. To make it happen, organisations need to adopt a ‘people first’ approach.

This IDC Vendor Spotlight analyses emerging trends related to business drivers and technology evolution of enterprise collaboration and communication in Australia. The study takes a look at the business and organisational challenges facing C-suite executives, including the CIO and other IT decision makers, and the potential for tapping these trends for considerable positive gain. We also discuss the role of the portfolio of solutions offered by the partnership between Cisco, Alphawest and Optus in this market segment.

By discovering the challenges covered in this paper, you can help ensure that your SharePoint environment will be healthier and more stable, and over time provide a better collaborative platform and toolset to the user community. And the resulting well managed SharePoint environment will be easier to modify or extend to meet ever-evolving requests and requirements of your users. In addition to providing best practices and lessons learned about what it takes to effectively manage a SharePoint 2010 environment, this paper also provides information on Quest Software solutions that can help with SharePoint management and administration challenges.

Like a civil engineering endeavor or sizable construction project, implementing an enterprise-wide application like an enterprise resource planning (ERP) system to help run your business is a costly and complex process. And just as would be the case with any significant undertaking, success is not a given. A certain amount of planning, discipline and wisdom are required to complete implementation in a timely manner and to make sure that the new enterprise system put into place meets the requirements of your business.