This report is designed to help IT pros to learn from peers who are dealing with similar challenges and opportunities. Through it we share perspectives on how to use cloud computing to improve business performance and position for the future.
CIO Australia’s Custom Research Group asked more than 100 CIOs, IT, network and infrastructure managers, and chief data and security officers about how they are dealing with the data deluge. These findings look at the growth and challenges for organisations tapping into information, what’s stalling good data management; and statistics on spending, efficiency and ownership.
IT managers in charge of remote office IT often struggle mightily to provide lower cost, high quality computing services to users. This infographic details how to optimise WAN solutions using the cloud. · WAN optimisation solutions help address remote office demands but many of these are in desperate need of an upgrade · A survey by IDG Research shows decreased end user satisfaction, lost productivity and escalating network and management costs · 64% of businesses would be more likely to invest in a WAN optimisation solution if it had a Windows Server integration option
To improve business processes and gain efficiency, its important to identify the signs that your ITSM solution is outdated, inefficient or both. In this paper we look at key questions'you should be asking, such as:
• Is your IT staff still using time-consuming manual methods to address common service requests and IT requirements? • Does your organisation lack an automated Service Request Management (SRM) system? • Is your current ITSM solution able to support all your IT reporting and information needs?
Many organisations believe they can transform their IT operations by simply buying a new management tool. However, this is just the start. This whitepaper discusses the dynamics of a complete transformation: • Learn why IT management tools should be more than "plug & play" • The 5-step plan to implementing ITSM for the best results long-term • Understand why your approach should be more about the data and less about the tool itself
This whitepaper details how the Academy of Art University in the US uses high-performing, reliable workstations, servers, and PCs to help design students get ready for the workforce. • The University has a cross-academy strategy that seeks to give all departments, including faculty and administrative staff, technology that fosters innovation. • The Academy can support its technology strategy and prepare students for success in the emerging innovation economy • The University can also better support remote learning
Eight breaches in 2013 provided a painful reminder that cybercrime remains prevalent. This year’s report once again covers the wide-ranging threat landscape, with data collected and analysed by security experts, while calling out seven areas that deserve special attention.
The need for advanced IT capabilities for competitive advantage isn’t limited to big companies. This whitepaper details how SMB’s and entry-level companies can still access functional capability and good economic value through the power of technology.
Existing IT operational models and an ageing infrastructure are CIOs back from their full potential. This paper reveals the three IT imperatives for a CIO-led transformation, and details how CIOs are adopting strategies to change IT and assert their organisations as business leaders and innovators.
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