White Papers: IT Service Management




Sort by: Date | Company | Title


Is Your ITSM Vendor Asking You to Do All the Work?
By Pacen | 19/3/2013
There are two types of IT Service Management systems, ones from when IT just meant “IT Equipment” and today’s approaches that streamline ITSM and provides a speedy IT Infrastructure Library compliant service – that do not have the limitations of being a customisable toolkit. Find out how to improve productivity and reduce your administrative overhead. Click to download now.
Download this now


Hybrid IT Service Management: A Requirement for Virtualisation and Cloud Computing
By FrontRange | 30/11/2012
When competition is tough and resources are limited, corporate leaders are depending on growing their existing capabilities in order to grow their business. Information technology can be a unique catalyst for business growth, delivering a competitive advantage when creatively applied to established and emerging problems. Read more on what trends are accelerating the value of IT.
Download this now


White Paper: “Taking The Right Bites Out Of ITIL”
By Numara | 15/9/2010
Over the past year, adoption of ITIL best practices continued to grow at a steady rate, but we also began to see a new scepticism, or backlash, towards ITIL. Business leaders wanted to see action, and more importantly, ROI. Read on.
Download this now
Sign up now to get free exclusive access to reports, research and invitation only events.
Featured Download
/downloads/product/138/driverscanner-2010/

DriverScanner 2010

DriverScanner scans your computer and provides you with a list of drivers that need to be updated. All you have to do, then, is simply ...

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia