ICT management Whitepapers

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Pain vs gain in outsourcing arrangements
By UXC | 25/9/2014

When managed service or outsourcing contracts come up for renewal, it may seem ‘too hard’ to change – even if you suspect you could be better off. This whitepaper looks at ways to accurately calculate costs to make the best decision for your organisation. • Begin reviewing your options well in advance of contract ending • See how calculating the costs is based on balancing risk and gain in the short and long-term • Learn the fundamental drivers that should underpin the decision to change service providers

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Why technology buyers have never had it so good
By UXC | 25/9/2014

Theoretically, we are now in the best position to make the technology choices for our business. This whitepaper discusses how to determine the ideal partner to assist in the decision making process when feeling spoilt for choice. • With so many vendors, products and services, the options can become confusing to interpret • Internal IT teams can benefit from support of a systems integration or outsourcing partner • Ideal partners should focus on five areas of information to support your business decisions

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Five Operational Considerations in Successful ICT Delivery
By UXC Connect | 15/7/2014

Read this new article based on multiple conversations with many hundreds of Australian ICT operations managers, and discover the five operational considerations in successful ICT Delivery.

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