White Papers: Customer Retention




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A Buyer's Guide to Customer Relationship Management Solutions
By NetSuite | 7/6/2010
Fruitful customer segments must be targeted, lead conversion maximized, and existing customers up-sold and renewed. Learn how - read industry-driven insights into CRM trends, value, and evaluation.
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Computerworld On-Demand Webcast | Winning and retaining customers through better web application performance
By CA Technologies | 19/3/2010
Customer acquisition and retention is key to business survival, and with today's web-savvy consumers and business users, nowhere is the difference between good and bad service more keenly apparent than online. Protect revenue and accelerate growth - learn how to offer visitors a superior web experience.
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