Customer Relationship Management Whitepapers


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Smart loyalty with SaaS delivery
By Aimia | 22/7/2015
Loyalty isn’t a nice-to-have. It’s a must-have to stay competitive. This report looks at how self-serve SaaS-based loyalty programs can be the flexible solution to enable your business to deliver real-time, omni-channel experiences more quickly and efficiently than ever before.
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Know What Customers Want Before They Do
By Oracle | 27/3/2014
Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.
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