Consumers Whitepapers

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How to create a customer-centric culture
By Citrix | 20/10/2015

In the competitive consumer market, a 10% increase in customer retention levels will create 30% increase in value for a company. Find out how companies that adopt a customer-centric culture can attract both client and employee loyalty and learn all about the 6 D’s that fosters this culture.

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Why technology buyers have never had it so good
By UXC | 25/9/2014

Theoretically, we are now in the best position to make the technology choices for our business. This whitepaper discusses how to determine the ideal partner to assist in the decision making process when feeling spoilt for choice. • With so many vendors, products and services, the options can become confusing to interpret • Internal IT teams can benefit from support of a systems integration or outsourcing partner • Ideal partners should focus on five areas of information to support your business decisions

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