White Papers: Business Intelligence

The importance and role of CIOs is changing; once considered largely a back-office shared service provider, CIOs are now a strategic partner to the business, delivering valuable information. This new strategic role makes it even more vital that CIOs understand the value of information and its contribution to the business. This paper explores ways to assess the value of information for business decisions.

Business Intelligence systems have been helping organisations improve performance by providing better insights, better decisions and faster actions. Key Performance Indicators, or KPI’s, are measures with targets that help manage business and individual performance. Scorecards help organisations define strategy, identify goals and objectives, achieve alignment and monitor performance in context of business goals and objectives. Read on.

Business Intelligence emerged twenty years ago as a tool for aiding decision-making. Originally seen as the preserve of analysts and board-level executives, it has slowly evolved into a more democratic medium as organisations have come to realise that decision-makers at all levels and in all departments need access to timely, relevant information. Read More.