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Password reset: The time vampire of the IT universe
By Attachmate Australasia | 14/8/2014
Despite analysts and the media turning their attention to multi-factor authentication and biometrics, passwords are still one of the most important authentication methods. This paper discusses potential password policies. · We’re keen to move beyond passwords because they’re insecure or they waste time, and security can suffer because users have poor password hygiene · Anecdotal evidence suggests that between one-sixth and one-third of all help desk calls still focus on passwords · According to Gartner, calls for basic password resets can constitute 20% or more of calls to the average service desk
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Contractor access: Mitigating security and risk issues
By Attachmate Australasia | 14/8/2014
Today’s workforce is expanding to include a growing number of contractors, despite high-profile security incidents. This paper identifies how to mitigate risks in what’s often a necessary business decision. · Many businesses don’t really have the luxury of asking, “can we afford the risk of a contractor?” · Companies like Target, Cogent Healthcare, Stanford Hospital, Beebe Healthcare and even the EPA have had breaches that were the result of “temporary” access · A substantial roadblock to productivity is granting them access to necessary systems, which in many cases house sensitive information
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