Whitepapers


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Top 5 US Bank Finds New Value From Metadata Applications: A Case Study
By ASG Group | 6/5/2016

A financial institution was looking to create a world class process and strategy to automate the data forensics and resolve regulatory requirements across the organisation. This study covers the early implementation and integration stages of a highly successful data-lineage project collaboration between a major financial institution and ASG Software Solutions.

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ASG’s Enterprise Data Intelligence Solutions: Data lineage - diving deeper
By ASG Group | 6/5/2016

Knowing where data came from, how it moves through systems, and how it changes, is the most critical and most difficult task in any data management project. This paper describes how to get the fastest and most comprehensive data lineage mapping and visualisation capability to govern and guide data projects.

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How Australian Organisations are Making the Business Case for Network Virtualisation and Security
By VMware Australia | 6/5/2016

Australia is a world leader in its take-up of virtualisation. CIOs have put the technology into server and desktop environments in large numbers. The next Holy Grail is the network. Step inside the business cases for network virtualisation of top Australian organisations including the Australian Bureau of Statistics, Macquarie Telecom, Zettagrid, Telcos, universities and more.

Join over 700 NSX customers worldwide as they harness the future of networking and security. Access your free copy of our new, independent, qualitative study, How Australian organisations are making the business case for network virtualisation and security, today.

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Why Businesses Are Adopting Network Virtualisation
By VMware Australia | 6/5/2016

Networking virtualisation is not an all-or-nothing proposition. It can benefit different organisations with different needs, or it can beget a host of benefits for any one organisation.

In this paper, we will explore the advantages that make network virtualisation attractive to IT organisations in the first place, identify how network virtualisation might suit your business scenario, and see how VMware customers are putting VMware NSX® to work for them.

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What Matters Most in a Remote Support Solution
By LogMeIn | 5/5/2016

When it comes to whether someone will recommend a product to others, certain attributes matter more than others. A recent online survey of those using remote support tools found that these considerations mattered most.

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IDC Report: Ease Support, Deployment, and Training with Video-Aided Remote Support Tools
By LogMeIn | 5/5/2016

Today, technology is making it simpler for IT and support teams to handle tasks via remote support software tools. The latest development involves providing video-assisted support using the camera on a customer's or an employee's mobile device to quickly identify technical issues that are hard to describe over the phone. This paper examines the business advantages of adopting this solution to support virtually any product — connected or not. It also looks at the role of LogMeIn, a provider of cloud-based connectivity services, in the important market of video-aided remote support.

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HDI Research Brief: Supporting the Internet of Things
By LogMeIn | 5/5/2016

By 2020, somewhere between 25 and 50 billion devices will be connected to the Internet; some estimates predict that this hyperconnectivity will generate $2.3 trillion in revenue by the year 2025. It’s called the Internet of Things (IoT), and while this rapid expansion will undoubtedly present new support issues, it will also present an opportunity for internal support and their vendors' external, customer-facing support to cooperate formally to benefit a business's end users.

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Aberdeen Industry Report - Video Collaboration in the Field, See the Path to Resolution
By LogMeIn | 5/5/2016

This report highlights the increased use of collaborative video tools in field service to ensure technicians have the information and skills to solve problems on a first visit.

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Seven Capabilities in Performance Management—for a world of volatility, uncertainty and risk
By IBM Australia | 3/5/2016

IBM Planning Analytics incorporates seven key performance management capabilities in a single solution: 1. A cloud-born planning and analytics workspace 2. Access to internal and external data through automated data integration 3. Business-led design for planning, analysis and scorecarding 4. Solutions catalog of IBM Performance Blueprints to accelerate adoption and ROI 5. Predictive analytics powered by IBM Watson Analytics 6. Integral use of the Microsoft Excel interface to speed adoption and leverage existing skills 7. Production reporting with reliable business intelligence applications

Let’s look at each of these seven capabilities individually.

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Macquarie Group Case Study: Better business planning and decision support with sophisticated financial modeling
By IBM Australia | 3/5/2016

To thrive in volatile times, financial services companies need flexibility in their business planning. Being tied to a static annual budget limits flexibility, but more dynamic approaches can be difficult to implement. Macquarie built an enterprise-wide platform for business planning, accelerating its finance processes and providing new capabilities such as monthly rolling forecasts and scenario modeling.

The benefits include budgeting cycles have been cut by 10 weeks. Scenarios can be modeled up to a 60-month horizon. Finance teams have seen a 40 percent shift from process-related work to more valuable analytical work.

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