Whitepapers


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9 Things to Consider Before Choosing a Cloud Phone Provider
By Shoretel | 24/2/2017

Businesses today are turning to cloud phone systems more than ever, but how do you know which one is right for you? First thing’s first, there are two types of cloud phone systems to consider: basic hosted VoIP and premium managed VoIP. To choose the one that’s best for your business, we’ve dialed it down to nine simple questions you should ask before pressing one for yes.

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The Top Security Questions You Should Ask A Cloud Communications Provider
By Shoretel | 24/2/2017

Reputable, cloud-based VoIP services like ShoreTel Connect CLOUD will have a security policy and safeguards in place. But as a business owner, it’s still important to educate yourself about what security issues exist in cloud phone systems.This simple Q and A will examine essential security concerns to help you ensure your cloud-based VoIP is secure.

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How To Keep UCC Costs Down As Complexity Grows
By Shoretel | 24/2/2017

Nemertes has conducted research to analyse real-world cost data, including capital, implementation, and operational costs. The research helps companies compare how overall costs change based on the provider selected. Most important, it includes ongoing operational costs, which are hard to factor into a business case until the IT staff actually must manage the provider in question. This paper documents those costs and provides the three different sample outputs from a cost model developed by Nemertes, populated with the research data.

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5 Ways Updating Your Phone System Drives Business Success
By Shoretel | 24/2/2017

If you’re like many businesses, the only time you think about your phone system is when it’s not working. But the ‘set it and forget it’ mindset can cost you in more ways than one. The way we work – and how a business interacts with its customers – has changed.

This eBook outlines five components to consider when evaluating either your current phone system or a new communications solution. Use it to better understand how an updated phone system can help you reduce costs, improve the user experience and grow with your business.

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VMAX ALL FLASH: Extreme Performance Meets Mission Critical
By Dell EMC | 8/2/2017

This infographic outlines the features of the VMAX All Flash.

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Flash Technology: Unlocking Innovations that Shape Society
By Dell EMC | 8/2/2017

Flash is unlocking innovation and enabling business transformation. To understand how flash is transforming business and quantify the benefits of flash adoption, IDC conducted a global survey of executives involved in IT infrastructure and business transformation.

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Modernise With Unity: Top reasons to migrate
By Dell EMC | 8/2/2017

Dell EMC Unity™ is modernising the datacenter, delivering advances that simplify the task of keeping up with growing storage demands. Compared with previous generations of midrange storage, Unity's greater scale, density and simplicity can drive better economics and performance across your entire application portfolio.

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Fuel IT Infrastructure in a Flash
By Dell EMC | 8/2/2017

Flash is the new normal. Affordable, Agile, Efficient and Fast. Supercharge your journey to the modern data center with flash.

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7 Habits of the Effective Network Manager
By NetScout | 2/2/2017

Years of observing hundreds of network managers has revealed 7 habits that differentiate the effective network manager from the others. In this white paper, we will identify those 7 habits and discuss how these habits contribute to providing a well performing and reliable network. When problems do occur, these problems can be resolved in a timely manner, reducing the impact on the business, while at the same time, maintaining the credibility of the networking department.

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5 Common WiFi Problems With Simple Solutions
By NetScout | 2/2/2017

Wi-Fi design guides and deployment best practices are plentiful – many of which can be helpful. The trouble is, if the Wi-Fi is already installed and running, then a design guide isn’t as useful as troubleshooting. This white paper looks at solutions a different way. The goal here is to look at five common problems that plague wireless installations and how to solve them while keeping the solutions straightforward. Each and every problem listed in this paper has a simple solution. What's more, all of the problems are common, and all of the solutions are in WLAN infrastructure settings.

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