Boards of directors are too often kept in the dark about the security risks to their organisations. That’s what the Ponemon Institute discovered last June when they surveyed members of the board of directors and IT security experts from the same companies.
The Ponemon researchers found that 30% of directors acknowledge that they don’t understand the risks that their organisation faces in security matters. Yet more than 50% of the IT security experts believe that the directors who sit on the boards of their companies don’t understand the security environment that they are working in, or the risks it represents. Read this today..
In most discussions I have had with ops professionals, one question came up again and again in regards to DevOps, and this was “Is there a framework for DevOps adoption?” Now there are good reasons for this question and one is that many enterprise ops folk are aware of frameworks such as ITIL. But rather than a framework, ITIL morphed itself into a whole, daunting library of books.
DevOps requires more than traditional monitoring—it requires Application Intelligence. Selecting the right measurement solution will give you Application Intelligence, and allow you to respond to “Are we better at releasing code and meeting user performance expectations? And are our apps delivering business outcomes?” with proof of results. As you adopt DevOps, you can’t afford to neglect Application Intelligence. It can mean the difference between the success and failure of your DevOps adoption plan.
This paper looks at how APM is evolving to handle new challenges in IT. These include breaking monolithic applications into micro services, containerisation, the shift to mobile applications, and the increased use of application programming interfaces (APIs) to connect disparate systems, new styles of data analytics, virtualisation and the cloud. Traditional APM solutions may have trouble keeping up with these types of innovations, which are transforming the whole IT field. In particular, APM solutions are under pressure to adapt to an expectation that they will track the experience of end users who are accessing complex, constantly changing multi part systems.
Application Performance Management, or APM, is the monitoring and management of the availability and performance of software applications. Different people can interpret this definition differently so this article attempts to qualify what APM is, what it includes, and why it is important to your business. If you are going to take control of the performance of your applications, then it is important that you understand what you want to measure and how you want to interpret it in the context of your business.
Can the rise in importance of technology and data to enterprises mean that the ‘CIO to CEO’ route will finally open for more business technologists? What are the new skill sets that are necessary? And which elements of the old role can be safely jettisoned? In this short White Paper we aim to provide a provocative and, we hope, illuminating view of the opportunity for the CIO of the future.
Travel enterprises need to intercept risk before it happens, and at all levels—across suppliers, employees, contractors, and other external stakeholders. Being prepared for any eventuality is critical for a quick and eﬀective response. Any ineﬃciency in the event of a catastrophe can result in human, asset, and reputation loss. The ability to swiftly detect risk, and promptly contain the event is optimised through advanced intelligence operations driven by real-time behavioural foresight. Analysing data by using business intelligence, data science, and agent modeling provides actionable business and operational insights for risk mitigation.
Traditional Infrastructure Outsourcing (IO) is on its decline with increasing levels of dissatisfaction among clients due to its complex structure and rigid Service Level Agreements (SLAs). Many companies, who signed long-term contracts with traditional infrastructure management vendors have expressed dissatisfaction on the vendor competency and ability to adapt to dynamic needs. This is driving the decline of traditional IO model and is encouraging businesses to invest in next-generation business partners who bring ﬂexibility and agility to the table—in tune with evolving business dynamics.
Caesars Entertainment Corporation’s IT department faced the challenge of unifying its IT service management for a diverse user base that was already large and growing quickly. Caesars realised that combining standard IT processes with NIIT Technologies as a strategic partner was the best solution to address this challenge.
A focus on plugging revenue leakages creates the need to eﬃciently manage discrepancies within fares, commissions, and taxes. In order to pursue an aggressive revenue-growth strategy, a charter airline wanted to control revenue leakages and streamline internal business processes.
Since prevention of leakage was becoming diﬃcult for the airline, they engaged with us. We responded by deploying the Monalisa suite of fare audit processes that overcame revenue leakage challenges, decreased operational costs, and reduced processing time—transforming the way the airline functioned.