- AusCERT 2013: Users, cats more likely hack culprits than cyber-espionage: Trustwave
- AusCERT 2013: Home-electronics gear’s UPnP as insecure in Australia as rest of world: Metasploit
- AusCERT 2013: Big data skills help beat the bad guys, says HP
- Growing mobile malware threat swirls (mostly) around Android
- In pictures: AusCERT 2013 Day One
White Papers: Shoretel
From Voice Over IP To Unified Communications Simplify System Management
By Shoretel | 2/5/2011
In this paper, we examine the impact that different starting points on modern
communications system management, consider the possible advantages of delivering
voice over IP (VoIP) and unified communications (UC), and examine what can be achieved
through the level of holistic management available only from a communications solution
that is IP-based by design.
Download this now
Demystifying Unified Communications
By Shoretel | 2/5/2011
Read here how IP telephony systems enable businesses
to leverage fully the power of Unified Communications.
Download this now
Tearing Down the Walls: Using Unified Communications to Improve Customer Satisfaction
By Shoretel | 10/2/2011
This paper examines the impact of ineffective communication between the
contact center and experts and how it can lead to lost opportunities or lower customer
satisfaction. It also looks at how unified communications (UC) tools help solve these
issues, and ultimately help increase customer satisfaction.
Download this now
IP Telephony: Reliability You Can Count On
By Shoretel | 10/2/2011
One of the fundamental design goals of the Internet was to achieve an unprecedented
level of communications network resilience. As a result, packet-switched networks
fundamentally enable fault tolerance, adaptive routing, and disaster recovery, so it is
quite possible—and can be quite cost-effective—to build IP-based communications
systems that are more reliable than circuit-switched PBX platforms. The key is to start with
the right foundation. Read on.
Download this now
The Case Against Complexity
By Shoretel | 10/2/2011
The root cause of IT complexity in business is easily
identifiable, and its elimination from IT systems, including
those concerning IP telephony, is highly plausible. Yet,
extenuating factors among leading technology providers
remain an obstacle. Read on.
Download this now
ASSESSING THE BUSINESS AND FINANCIAL IMPACT OF IP UNIFIED COMMUNICATIONS SYSTEMS
By Shoretel | 1/2/2011
This white paper is to present and discuss the ShoreTel TCO Tool—an
analytical method that informs and accelerates the technology evaluation process by
calculating and comparing the TCO of available IP-based UC systems.
Download this now
How Unified Communications Pays For Itself
By Shoretel | 1/2/2011
Best Practice Tips on building a Comprehensive Business Case for Unified Communications
Download this now
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