The new workplace: are you ready?
Examine the changing nature of the flexible workplace and the demands it places on IT managers for faster delivery of high-quality, flexible services while providing a quick return on IT investment. Read more.
The Pillar Axiom 600 system was designed from the ground up to deliver business-critical, deterministic Quality of Service (QoS) consistent with the business value of the application and its data. It eliminates the requirement to overbuy and underutilize storage to buffer against application interference in a multi-tenancy shared storage system. This allows organizations to buy the capacity they need, scale when needed, and conserve capital in the process—all while delivering consistent performance under load. Read more. Download whitepaper »
When it comes to whether someone will recommend a product to others, certain attributes matter more than others. A recent online survey of those using remote support tools found that these considerations mattered most. Download whitepaper »
Today, technology is making it simpler for IT and support teams to handle tasks via remote support software tools. The latest development involves providing video-assisted support using the camera on a customer's or an employee's mobile device to quickly identify technical issues that are hard to describe over the phone. This paper examines the business advantages of adopting this solution to support virtually any product — connected or not. It also looks at the role of LogMeIn, a provider of cloud-based connectivity services, in the important market of video-aided remote support. Download whitepaper »