Cloud Monitoring and Service Management - Helping CIOs maximise their IT services and investments
The information technology industry is undergoing a paradigm shift in the way computing resources are procured. Cloud computing is emerging as a key area of focus for CIOs and IT decision makers due to its ability to save costs, increase business agility and deliver IT in an on-demand manner. This paper provides insights into the adoption of cloud computing in Asia Pacific and the cloud implementation roadmap, as well as achieving cloud monitoring and service management through IT Management-as-a-Service.
Businesses today are turning to cloud phone systems more than ever, but how do you know which one is right for you? First thing’s first, there are two types of cloud phone systems to consider: basic hosted VoIP and premium managed VoIP. To choose the one that’s best for your business, we’ve dialed it down to nine simple questions you should ask before pressing one for yes. Download whitepaper »
Reputable, cloud-based VoIP services like ShoreTel Connect CLOUD will have a security policy and safeguards in place. But as a business owner, it’s still important to educate yourself about what security issues exist in cloud phone systems.This simple Q and A will examine essential security concerns to help you ensure your cloud-based VoIP is secure. Download whitepaper »
Nemertes has conducted research to analyse real-world cost data, including capital, implementation, and operational costs. The research helps companies compare how overall costs change based on the provider selected. Most important, it includes ongoing operational costs, which are hard to factor into a business case until the IT staff actually must manage the provider in question. This paper documents those costs and provides the three different sample outputs from a cost model developed by Nemertes, populated with the research data. Download whitepaper »
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