Why Your Current Service Desk is Failing Your Business and What to do About It
Service management platforms have a vital role to play, but in most organisations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value. This proves true even in organisations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how Nimsoft Service Desk delivers on these key requirements.
Regain control and reduce risk without sacrificing business productivity and growth. By using virtualization, organisations can pursue top priorities such as mobility, flexwork and consumerization while effectively managing risk, securing information, supporting global compliance and strengthening business continuity planning. Download whitepaper »
Are you protecting the information that matters most? In this exclusive Security Leadership Series eBook, Citrix chief information security officer Stan Black and chief security strategist Kurt Roemer share best practices for: - Leading meaningful security discussions with the board of directors - Engaging end users to protect business information - Meeting security-related compliance requirements For IT leaders, these security strategies for success are essential reading. Get started today. Download whitepaper »
This white paper examines how Citrix® XenApp® can dramatically reduce the effort required to protect mission-critical information, while giving users fast, simple, flexible remote access that enhances business productivity. Download whitepaper »
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