Partner Zones
Top 14 VoIP vulnerabilities
Author: Ellen Messmer
The new book "Securing VoIP Networks", the vulnerable side of VoIP
NSC strengthens data business
Author: Fleur Doidge
NSC Carrier Technologies has changed its name to NSC Network Solutions and added Enterasys in moves that should boost its data sales and brand in the enterprise.
Cadbury sweetens contact centre experience with call-routing
Author: Darren Pauli
Cadbury Schweppes has ditched its old Siebel-based analogue call centre solution and standardised on a more advanced platform with call-routing and a SAP database.
First live 40Gbps optical transmission trial completed
Author: Sandra Rossi
Ericsson and Telstra have successfully completed the world's first live network trial for next-generation 40Gbps optical transmission technology in Australia.
Roadshow unifies Nortel and Microsoft customer base
Author: Sandra Rossi
Australian organizations are embracing unifed communications with two new customers this week signing up for Nortel and Microsoft's joint product offering.
Freshtel rolls out V2 network across Australia
Author: Sandra Rossi
ASX-listed Freshtel Holdings today unveiled its new telco-grade VoIP network.
GlobalConnect speeds up VoIP implementations
Author: Darren Pauli
Convergence and contact centre solutions provider GlobalConnect Australia has opened a new multi-level laboratory staging facility in Sydney to enable it to test customized IP-based telephony infrastructure.
Thin clients improve call centre agility
Author: Sandra Rossi
IT service provider, Datacom, has introduced thin clients to its call centre operations to make its business more agile with the ability to respond to 'on-the-fly' campaigns of 100 seats or more.
