There's nothing like face-to-face meetings for really connecting with clients or team members, but with air travel becoming ever more expensive (and ever less pleasant), frequent in-person meetings are becoming less viable for many businesses. That means your best option is usually a videoconference.
Today is the final Microsoft Patch Tuesday for 2010. It has been a busy year for Microsoft when it comes to security bulletins, and December is no exception as Microsoft closes out the year with a record 17 security bulletins. With only a week or so until many IT admins plan to kiss 2010 goodbye and break for the holidays, it is important to understand and prioritize the latest patches for quick implementation.
Many reasons exist for why you might want or need to "security wipe" a BlackBerry, or completely erase all personal data stored on your handheld: You got a new smartphone and plan to retire the older device; you're trading in your existing BlackBerry for a new one from your wireless carrier; you and a friend are swapping devices; you loaded too many applications or media and just want to start over from scratch; etc.
We're at an awkward stage as the age of network-streamed multimedia matures. Broadband and cell providers have only recently realized the public's enormous appetite for streaming video, VoIP, and the combination of both.
Distance from a television screen affects your viewing experience. The closer you are to the screen, the more engaging and absorbing the experience. The farther you are from it the more distant the action will be.
There are many ways that vendors of proprietary products try to scare business customers away from open source software, and one of the more commonly heard examples involves vague fears about compliance with open source licenses. There's nothing like the specter of a good lawsuit to scare a company back into a paid vendor's welcoming arms.
Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:
Written by Sheena Finnegan, Cisco Presales Engineer, CDW •
30 Sept. 10 08:17
If you're an iPad user, you may have discovered a rather strange quirk in iTunes. Although the program makes it blissfully easy to add documents to certain apps by way of its File Sharing feature, there appears to be no way to delete those documents.
Now that YouTube officially supports 15-minute videos, Andy Warhol's dictum that we'd all be famous for 15 minutes has proven more than a little prescient. Viral video is nothing to scoff at. There's more than just page-view bragging rights at stake--there's real money to be made. (Get popular enough, and YouTube will cut you in on ad revenue.)
In order to achieve success with omnichannel customer experience strategy, companies need to utilise user personas, while maintaining excellence across all channels, according to customer transformation service expert, Brad Starr.
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