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  • VA Linux Jumps into Network-Attached Storage Fray

    Linux product maker VA Linux Systems Inc. entered the storage market last week with the introduction of two network-attached storage appliances that let large companies store more than 10 terabytes of data in a small space.

  • Ensuring Failure

    News Corp. and Boeing Co. expect you to pay almost as much for Internet access on an airplane as you pay for your seat. I'm no economist, but even I can predict catastrophic failure when the plan is this dumb.

  • SAP Spinoff Replicates Online Customer Experiences

    TeaLeaf Technology Inc., a spinoff of enterprise resource planning software giant SAP AG, Monday announces its first suite of products: Web site analysis tools that let companies visually replay actual customer experiences online to pinpoint problems and improve performance.

  • USPTO: Good Response on E-Mail System

    The U.S. Patent and Trademark Office's recently launched E-mail Response Messaging System enables patrons to access customer support through a standard e-mail exchange.

  • AMD to assure motherboard compatibility

    Advanced Micro Devices announced on Monday the launch of a global motherboard certification program designed to assure system integrators and users that certified boards are fully compatible with it's Athlon and Duron PC processors.

  • The Competitive Intelligence Edge

    CI is more than just keeping tabs on your competitors. CI is the systematic legal, moral, and ethical gathering of business information on competitors, customer, and regulators. In the first of a two-part series, InfoWorld examines the act of collecting competitive intelligence.

  • Government Report Finds Few Y2k-Related Lawsuits

    One of the fears surrounding the year 2000 problem was its potential to result in litigation against companies. But in a report made public today, the U.S. General Accounting Office (GAO) said it identified less than 100 federal and state lawsuits that raised Y2k-related issues. The GAO added that just 18 of those suits invoked provisions of the liability-limiting bill passed last year by Congress.

  • IBM, Huawei Ink Network Equipment Pact

    IBM announced Monday that Huawei Technologies Co. Ltd., one of China's largest communications network equipment suppliers, has agreed to use IBM's chips and other technologies in next-generation routers and optical transmission systems.

  • Island Data Releases Customer Service Software

    FRAMINGHAM (09/25/2000) - Island Data Corp. last week released a new version of its hosted service for handling customer queries sent via e-mail and the Web. Express Response 5.0 features improved message analysis, real-time hooks into knowledge management systems and transaction-based reporting. The service is used by high-tech firms such as Canon Inc., Adobe Systems Inc., Novell Inc. and Symantec Corp. to intercept common customer questions and issue automated responses without involving a tech support person at a call center. Monthly fees start at $7,500, plus a setup charge ranging from $10,000 to $40,000. Founded in 1995, Island Data has 35 corporate customers and revenue expected to top $10 million next year. The Carlsbad, Calif., company has 60 employees and raised $7.75 million in venture financing..

  • Anatomy of a Web Site

    We all feel the need for speed on the Web. It seems that fast enough is never enough. In my last column, I discussed the importance of page-load performance to a company's bottom line. Many components play into the performance picture, and it's critical to understand them so you can isolate bottlenecks and optimize performance.

  • Colorado Climbing to IT Pinnacle

    Technology is all about speed. But in Colorado, government officials are taking it a bit slower.

  • FCC's Numbers Show Off Telecom's Heft

    The telecommunications industry in 1999 collectively hauled in $269 billion, and wireless revenues were up more than 30 percent, according to recent government figures.

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    Hasbro Chooses Intira to Support

    Hasbro Inc. announced today that it has selected application service provider Intira Corp. in Pleasanton, Calif., to support, its online games site, which is set to launch this fall.

  • Intel Says Security Software Gaining Adoption

    Intel said Monday that a number of the world's largest Linux vendors have decided to adopt the chip giant's Common Data Security Architecture (CDSA) software infrastructure for security services. Asian, European and U.S. Linux players said they plan to use the security software -- which should be available in a 64-bit version for the upcoming Itanium processor family in October -- in their operating systems.

  • Taking CRM Wireless

    E.piphany Inc. on Monday announced it is adding wireless support to its E.5 System CRM (customer relationship management) technology, which offers corporations internal and external CRM solutions.

  • Dell and Others Boost Online B2B Exchanges

    It was a big week for business-to-business exchanges: Dell Computer Corp. launched Dell Marketplace online to let customers buy products from Dell and other suppliers starting next month; the aerospace industry completed its first transaction on its Exostar exchange; and BroadVision Inc. unveiled software for building an online marketplace.

  • Menta Takes Aim at Citrix, Microsoft

    A new rival to thin-client giant Citrix Systems debuts this week with software that will display server-based Windows applications on any device that runs Java.

  • Interplay dumps Village for Tech Pac

    Citing changing markets and a shifting business focus, games publisher Interplay has ended a five-year distribution relationship with Village Roadshow.

  • Reports: AOL, NTT Close In on Deal

    NTT DoCoMo Inc., Japan's largest cellular operator, is once again close to signing an agreement with America Online Inc. to jointly develop and market wireless Internet services in Japan and elsewhere, according to various published reports.

  • Another Go at Nixon Tapes

    For nearly 30 years, historians and audio experts have believed that nothing remains of the tape-recorded conversation that once filled the infamous 18.5-minute gap on President Nixon's White House tapes.