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  • NSW Govt goes West with $45m IT projects

    The NSW Government is trying to establish an IT hub in Sydney's West by relocating $45 million worth of IT projects.

  • For ROI, you've got to have a plan

    "ROI" might be the acronym du jour in these budget-conscious, cost-focused times. But how well are organizations really tracking and measuring returns on investments, both during an IT/business project and afterward?

  • Wireless broadband firm shrouded in mystery

    A new company claiming it can offer unlimited wireless Internet access for $70 per month has produced a surge of interest from Australia's broadband community, but has left many wondering just who, or what, is behind it.

  • EDS, Oracle launch airport security wares

    Four major IT vendors are co-developing a suite of products to automate and improve the screening of passengers and employees at U.S. airports, with the aim of making the process faster and more secure.

  • Kleze.e worm spreading

    The Klez.e worm is spreading with more than 50 reported cases of infections in Australia, according to Computer Associates virus research manager Jakub Kaminski.

  • MS/DOJ - Microsoft trial begins key settlement phase

    The Microsoft Corp. antitrust trial begins its most critical phase tomorrow, one that will probe Microsoft Corp.'s power to shape the future of the high-tech industry.

  • Satellites, software plotting safer Antarctic routes

    When great Antarctic explorers like Robert Falcon Scott made their way to the South Pole they were not only making history but also charting safe routes through which others could make the same journey. Because of the difficulty and danger involved in surveying new routes in the Antarctic many of those same routes are still used today, but new work by Ohio State University researchers may be about to change that.

  • Computer forensics sheds fictional image

    An increasing number of Australian executives are relying on their IT shops to gain computer forensics skills to keep investigations into employee misdeeds and security breaches in-house.

  • Noetix gives access to Oracle apps via MS portal server

    A new suite from Noetix Corp. will enable Oracle Corp. applications customers to access data with Microsoft Corp. SharePoint Portal Server, Noetix announced Tuesday.

  • Study: Rich countries trash Asia with high-tech waste

    Doug Barney thought telework would work for him. After six years as an office-based editor with Network World, in 2001 Barney left to become the editor in chief of another magazine, working full time from home.

  • Key institutional advisor endorses merger

    Institutional investor advisory firm Institutional Shareholder Services (ISS) is recommending a vote for Hewlett-Packard Co.'s (HP) planned acquisition of Compaq Computer Corp., a verdict that could swing the shareholder vote's outcome.

  • Maxtor driving harder with Serial ATA

    Maxtor has announced its hard drives will now support Serial ATA (advanced technology attachment), a new storage interface replacing the Parallel ATA interface.

  • Case Study: Nationwide leverages the Web

    Two years ago, Nationwide Mutual Insurance Co., the US's sixth-largest insurer, made a significant move designed to bring its customers closer. Since 1994, Nationwide customers could do business with the company through its three main sales channels -- local agents, a toll-free number and the Internet -- but the data collected from those transactions was siloed. Nationwide's "Customer Choice" strategy was designed to create a common customer experience and to integrate data across all of its sales channels. And with its Electronic Business Intelligence initiative, or EBI, Columbus, Ohio-based Nationwide could further analyze Web-based data across all these access points to make more strategic business decisions.

  • IT execs prod more value from transactions

    IT executives from retail and manufacturing companies agreed yesterday that customer relationship management systems mesh well with supply chain data to keep costs down and increase business opportunities. But retailers have an advantage over heavy manufacturers, despite having far more customers to track, they said.

  • Microsoft wants to delay states' remedy hearing

    NetQoS Wednesday will unveil the newest version of its application performance analysis appliance, which can scale to large enterprises and lets users via a Web interface access, view and customize reports based on the data collected by one or more appliances.

  • NetQoS gives its SuperAgent more powers

    NetQoS Wednesday will unveil the newest version of its application performance analysis appliance, which can scale to large enterprises and lets users via a Web interface access, view and customize reports based on the data collected by one or more appliances.

  • VoiceStream forces first loss for Deutsche Telekom

    Electronic commerce software maker Vignette Corp. Tuesday announced the addition of support for industry standard technologies that will allow its customers to build Web services to run on server software based on Java as well as on Microsoft Corp.'s .Net platform.

  • Vignette backs Java, .Net Web services

    Electronic commerce software maker Vignette Corp. Tuesday announced the addition of support for industry standard technologies that will allow its customers to build Web services to run on server software based on Java as well as on Microsoft Corp.'s .Net platform.

  • Security vendors stand behind Tivoli Risk Manager

    Network Associates (NAI), NFR Security, and Secure Computing announced this week that they have signed on to interoperate with IBM Corp.'s threat management software platform, Tivoli Risk Manager.

  • Judge orders P-to-P services trial

    Three popular peer-to-peer (P-to-P) file swapping services will soon have a jury of their peers judging whether they are guilty of copyright infringement charges, following a federal judge's order Monday that they stand trial in a case lodged against them by the recording and motion picture industries.

  • CIOs are finding agility through cloud-based communications

    Companies grappling with new customer expectations turn to Communication-as-a-Service model (CaaS) for a more agile, cloud-based omnichannel experience.

    Interactive Intelligence

    Interactive Intelligence is a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services that help customers improve service, increase productivity and reduce costs.