Enterprise relationship management (ERM), customer relationship management (CRM), system infrastructure and collaborative technologies have the highest priority on enterprises' investment agenda, according to a recent survey by International Data Corp. (IDC).
Despite a general condemning of WAP (wireless application protocol), the ACT Police Force is over the moon with the introduction of a new system that enables it to quickly access car registration details in the field.
Hewlett-Packard Co. Chairman and CEO Carly Fiorina called on the IT industry Sunday to move aggressively to support the rapid and widespread deployment of broadband, saying ubiquitous high-speed Internet access could boost the economy.
McAfee, a division of Network Associates Inc., announced Monday that it is teaming with anti-Denial of Service (DoS) companies Mazu Networks Inc., Asta Networks Inc. and Arbor Networks Inc. to develop a method of stopping DoS attacks. The initiative will aim to identify when networks are under attack, but also to determine whether the systems involved in the attack are acting knowingly, or whether they've been taken over and are being used by attackers, McAfee said.
IIS wasn't the only Microsoft Corp. product fingered for security flaws last week. The company also said a hole in a newsgroup service that comes with Windows and its Exchange messaging server could be used to launch denial-of-service attacks against some systems.
Ailing broadband service provider/portal At Home Corp. (best known for its Excite@Home brand) may not last out the year, the company's auditors said Monday in a report filed with the Securities and Exchange Commission.
As their market contracts and players fall by the wayside, Web-hosting vendors gathered here Monday at Web Hosting Expo to hash out the future of an industry that hinges on gaining more business from the enterprise.
Systems that remain infected with the Code Red worm are scheduled to launch another round of distributed denial-of-service attacks (DDOS) against the White House Web server Sunday, but the FBI said the threat posed to the Internet by the upcoming attack "is significantly reduced."
CRM (customer relationship management) and e-business applications vendor Siebel Systems Inc., at its Worldwide User Week conference in Chicago in early October, plans to detail its upcoming Siebel eBusiness 2001 applications platform, which will feature enhanced forecasting and integration of various phases of customer interactions.
In-house Web hosting is on its way out, according to a recent report by Jupiter Media Metrix Inc., as U.S. companies discover that they can save big bucks and potential time and money-eating errors by outsourcing Web-hosting tasks.
Fujitsu Ltd. disclosed Monday plans to lay off 16,400 workers worldwide as part of a business reform across its entire group. The restructuring, which will hit the company with extraordinary losses of 300 billion yen ($A4.24 billion), is the company's answer to deteriorating business conditions in many of its business units worldwide.
Ciena Corp., one of the only network equipment makers that has performed well through the economic slump, joined the ranks of struggling vendors by lowering its earnings and revenue forecasts on Thursday.
In order to achieve success with omnichannel customer experience strategy, companies need to utilise user personas, while maintaining excellence across all channels, according to customer transformation service expert, Brad Starr.
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