News »

  • Betting Your Head

    What's the difference between accountability and responsibility? It's an important question these days as businesses wrestle with decisions that will affect their destinies for years to come. You can be responsible without being accountable, but not vice versa. The folks who are accountable are the ones who go to the guillotine; those who are merely responsible get to watch, peering nervously from behind pillars and around corners. There's room for only one head in the guillotine. That's why it takes courage to accept accountability (just ask the chief executives of Ford Motor Co. and United Air Lines Inc., who recently became public poster boys for their companies' high-profile business calamities).

  • Dell Joins ASP Pack

    Dell Computer Corp. broadened its reach into the ASP (application service provider) arena Tuesday, announcing a pact with Xevo Corp. and Portal Software Inc. to deliver infrastructure technology to the ASP market, here at the Microsoft Exchange Conference.

  • C&W to Move Voice Customers to IP Network

    Cable & Wireless PLC is dumping its circuit-switched voice network for a new IP network that Nortel Networks Corp. is building and will maintain.

  • Foundry on the product roll

    Networking manufacturer Foundry Networks has introduced two new switches and Ethernet connectivity technology aimed at enterprise users and companies running e-commerce and Web sites.

  • AT LARGE: Don't bother

    "I think it's all over. They didn't get the damaging evidence, the actual smoking gun." Robert Black, law professor, Edinburgh University

  • Two-for-One Deal

    Preparing for the busy holiday selling season is a huge challenge for retailers every year. It involves anticipating what customers will want, picking the right merchandise to serve their needs and ensuring all hands are on deck to deliver the goods. Add the need to update your on-line shopping channel to reflect this holiday season's offerings, and you've got a formidable task on your hands.

  • Gosling Created Java as 'The Green Project'

    James Gosling created Java. That pretty much says it all. Despite rumors to the contrary, Java did not start out as a pet project he was working on at home. In fact, Gosling and a group of half a dozen Sun Microsystems Inc. employees began work on "The Green Project," a mission so secret that its members moved to an off-site work space. Few people at Sun even knew about it.

  • Net Appliance Devices Speed Streaming Media

    Network Appliance Inc. is expected to unveil hardware and software this week that the company claims will make delivery of video on demand and streaming media faster and more manageable.

  • Broker, Developer Team for ‘Instant' CRM Service

    Online broking services arm of,, has launched an instant messaging facility to cut response times to customer queries and boost operator staff productivity.

  • Metromedia Acquires SiteSmith for US$1.36 Billion

    Metromedia Fiber Network Inc. (MFN) announced Tuesday that it will acquire Web site services company SiteSmith Inc. in an all-stock transaction valued at US$1.36 billion at the close of trading Monday.

  • Linux Standard Base Is Doomed to Irrelevance

    I was honored to give a keynote address at Linux Business Expo (as part of NetWorld+Interop) this year in Atlanta. Unfortunately, due to an administrative mix-up, no one posted signs for the event, so only a handful of people showed up. Red Hat Inc.'s Bob Young had the same problem for his keynote, which took place the day before. Nevertheless, I tried to drill home my message to the few who attended.

  • PictureTel Expands Interoperability

    PictureTel Corp. is expanding the interoperability of its new Siren audio codec, having just signed a licensing agreement with Nortel Networks Corp. The codec is capable of creating high-quality audio at the 7- to 14-kHz range, as compared with a phone, which operates at around 3kHz. Siren is also the basis for the ITU G.722.1 audio standard. PictureTel has licensed the codec to Microsoft Corp., Intel Corp., Radvision Ltd. and Accord Networks Inc.

  • Bridge points to a new security offering

    Fresh from scoring a lucrative contract with debutante domestic airline carrier Virgin Blue, Bridge Point Communications has announced the addition of a new security vendor to its product books.

  • Magnum Intros New Software

    Magnum Technologies has introduced Web-based software that lets IT organizations and service providers monitor compliance with service-level agreements. The company's Advantage Software alerts users when any performance thresholds are exceeded. Initially, the software will require Magnum's Cap-Trend performance management tool and Magnum's Coordinator fault/ event correlation and root-cause analysis tool. Advantage Software will also report information to Hewlett-Packard OpenView and Tivoli NetView. Magnum plans to add support for Micromuse's NetCool. Advantage will be available early next year. Pricing, including consulting, will be priced starting at approximately US$30,000.

  • HP Launches Second Desktop in E-PC Line

    Hewlett-Packard Co. on Tuesday launched the SMB e-PC, the second in its "e-PC" line of smaller and more stylish desktop computers for businesses. [Note to editors: Updated information in this report appears in bold.]

  • Unisys consolidates security services

    In response to what it sees as a changing need for enterprise security, Unisys has pooled its resources to form a dedicated e-security services practice.

  • Back Up Files with Ease

    Second Chance: Have you ever installed software and had it turn out to be a botched job? Perhaps the program made changes to your system settings that weren't restored to their original state after you uninstalled the software. Maybe you accidentally deleted system files that you didn't know you needed, or lost some work after a system crash? If so, don't fear: this utility may be just what you're looking for. The program runs continuously in the background, taking regular snapshots of your system so you can restore it to its previous condition before disaster struck. The beauty of the program is that it only backs up the portion of your drive that changed, so you won't have to waste time with a full backup when it's not needed. The program keeps a constant vigil over your PC, making incremental backups according to specifications called checkpoints, which you set. You must have at least 95MB to 100MB of free space on your hard drive to use Second Chance. You can also monitor more that one drive by defining the Limits feature under the Options tab. The free trial version works for 15 days.

  • Measuring Employee Quality - Not

    In today's overheated job market, many hiring managers can be seen doing back handsprings whenever they fill a position with a body, breathing or otherwise. ("Don't worry, Jack, she'll wake up.") An exaggeration perhaps, but according to a recent study, only five out of 362 U.S. employers measure quality of hire.

  • Govt streaming legislation stymied

    The Minister for Communications, Information Technology and the Arts, Senator Richard Alston, has issued a determination which clears the distinction between Internet streaming and broadcasting.

  • Lucent Leadership Gap Extends to Avaya

    Snapshot from a few years ago: Lucent Technologies Inc. CEO Rich McGinn had just wrapped up a keynote address when a show attendee stepped up to ask a question. McGinn's speech had focused on changes in carrier networks, so the attendee - a network manager at a financial institution - asked McGinn what data products Lucent could offer him.

  • CIO