International News »

• Glossary

  -- Back door: A secret way of gaining access to a program or online service. Also known as "trapdoor."

  Written by Computerworld Staff • 03 April 00 12:01

• Novell Bolsters Directory, Mgmt. Packages

  IT managers may find it easier to share business information with partners and manage end users when Novell Inc. releases directory and management software enhancements previewed at BrainShare last week.

  Written by Deni Connor • 03 April 00 12:01

• Signs to Help Keep Key Staffers

  When Mark Winstead was about ready to quit his old job, he actually grew less annoying to his manager. No longer an information technology rabble-rouser rallying for better working conditions, "I didn't give too much care anymore about job training issues, growth opportunities," he says. "I guess some thought that [the shift in behavior] was maturity, while others recognized it for what it was: looking for the next passing ship."

  Written by Steve Ulfelder • 03 April 00 12:01

• ISS Fires 'Bullet' at Viruses

  ISS has developed an intrusion-detection application, code-named Bullet, that lets e-commerce companies scan a Web site visitor's PC to see if it is infected with Trojan horses, such as Back Orifice, or viruses that could be passed on to the e-commerce site.

  Written by Ellen Messmer • 03 April 00 12:01

• VPN Cuts CompuCom's Home-Office Telecom Costs

  CompuCom Systems Inc.'s plans for driving down costs by moving to a virtual office model were nearly derailed by astronomical telecommunications charges.

  Written by Cathleen Moore • 03 April 00 12:01

• MCI WorldCom, Sprint Claims Doubted

  Industry analysts are questioning a report about the enterprise network market submitted by MCI WorldCom Inc. and Sprint Corp. to government regulators in support of their proposed merger.

  Written by David Rohde • 03 April 00 12:01

• Sun Debuts Dual Adapter Card

  Sun Microsystems Inc. plans to announce a dual Gigabit Ethernet and Fibre Channel arbitrated Loop (FC-AL) network interface card that can save users valuable server slot space and reduce associated server costs by one-third, the company says. Sun will introduce this dual adapter card for SPARC/Solaris servers. The move is similar to the strategies of Interphase and Alteon, which have a cobranded, dual-purpose card in the works for NT-based servers. The Sun card is aimed at customers with high-speed access and bandwidth requirements.

  Written by April Jacobs • 03 April 00 12:01

• Customer Service Meets the Web

  For business-to-business and business-to-consumer Web sites, online customers are becoming not only more plentiful, but also more demanding. This presents both a challenge and an opportunity. With the competition only a click away, the pressure is on every e-business to distinguish itself with better customer service. You can't take days to respond to e-mail inquiries and expect customers to keep coming back. At the same time, the Internet can help companies reduce service and support costs, because it provides ways to help customers help themselves and enables customer service representatives to serve more customers in less time than they ever could over the phone.

  Written by Doug Dineley and Jim Snyder • 03 April 00 12:01

• CA targets quality of service

  Computer Associates International is readying software to help companies ensure their networks deliver appropriate service levels to end users.

  Written by Marc Songini • 03 April 00 12:01

• Still a World Wild Web in Trucking Industry

  E-commerce action in the $450 billion U.S. trucking industry is already giving off sparks, and it's heating up even more with Web sites for load brokers, shippers and providers of information.

  Written by SAMI LAIS • 03 April 00 12:01

• Netscape 6 set to go

  Netscape fans can exhale; a beta release of Netscape 6 premieres on Tuesday at Internet World in Los Angeles.

  Written by Cameron Crouch • 03 April 00 12:01

• Free ISPs Looking for Online Sales, Customers

  WITH LESS THAN 50 percent of American homes connected to the Internet, a new e-commerce strategy is emerging among traditional brick-and-mortar companies to get millions of brand-loyal customers online.

  Written by Ephraim Schwartz • 03 April 00 12:01

• Keeping Your Star Performers

  Why does a star performer up and leave the company? James Waldroop says it isn't usually for money or any of the other reasons typically given but rather because the job doesn't tie into what makes the star happy.

  Written by Kathleen Melymuka • 03 April 00 12:01

• E-Commerce Taxation Report on to Congress

  The controversial committee studying Internet taxation on Thursday approved its final report to be sent to Congress, recommending severe limits on Internet taxation. However, complaints continue to surface from committee members who say the process did not follow the congressional mandate.

  Written by Daniel Keegan • 03 April 00 12:01

• Scoping for Hot Talent

  What do an Austin Powers look-alike and a lava lamp giveaway have to do with e-commerce hiring? Give up? Just ask Lante.When the rapidly growing e-commerce consulting company had a mere four weeks to open and staff its office in Austin, Texas, the company did what many self-respecting technology companies would do. Lante threw a party -- an "Austin Power" party, baby.

  Written by Susan E. Fisher • 03 April 00 12:01

• Lucent Deploys VoiceXML; New Speech Server

  AT THE INTERNET WORLD show in Los Angeles this week, Lucent Technologies Inc. plans to roll out its first product leveraging the recently developed VoiceXML specification.

  Written by Cathleen Moore • 03 April 00 12:01

• MD is for . . . Michael Dell

  Chairman and CEO of Dell Computer, Michael Dell, has said his company plans to diminish its reliance on channel partners for integration and services.

  Written by Byron Kaye • 03 April 00 12:01

• Just-in-Time Learning Is Just in Time

  In a rapidly changing business environment where information can quickly become obsolete, staying on top of training can be a mountainous task.

  Written by Monica Sambataro • 03 April 00 12:01

• KPN to Offer Wholesale IP Telephony in May

  Dutch telecommunications company Koninklijke KPN NV (KPN) will begin operating an international wholesale long-distance network over IP (Internet Protocol) next month, the company announced today.

  Written by Douglas F. Gray • 03 April 00 12:01

• Commerce One to Port Unix, Oracle

  Commerce One Inc. will port its e-commerce products to the Unix operating system and Oracle Corp. database platforms sometime in the second half of the year, according to Commerce One. The products run strictly on Microsoft's Windows NT and 2000 operating systems and SQL Server database.

  Written by Christine McGeever • 03 April 00 12:01